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RR Donnelley · 11 hours ago

Print Production Account Specialist 1

Cudahy, WI

Full-time

Onsite

New Grad, Entry Level

$42K/yr - $59K/yr

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions. The Print Production Account Specialist 1 role involves coordinating production of printed materials and maintaining positive client relations throughout the manufacturing process.

Marketing & Advertising

H1B Sponsor Likely

Responsibilities

Engage customers to gather job requirements and translate customer requirements in to detailed manufacturing/kitting instructions and shipping/postal instructions for disposition of the customers’ products

Ensure job instructions are entered and verified in the various manufacturing systems and queued in to the production schedule

Confer with customers throughout production to keep them informed of the status of jobs, solicit additional information needed for current jobs and coordinate changes to jobs

May forward/review proofs with customer, obtain approval of materials, such as artwork, color separations, or ink samples

May coordinate production of components with other internal plants and/or external vendors as required

Engage appropriate departments to verify the issue and determine the root case

Communicate with customers regarding the resolution of issues

Monitor progress of jobs throughout production, confer with manufacturing operations on counts and final runs and ensure the final product meets customer requirements and company standards

Tally the final production runs and work performed to assemble paperwork for billing purposes

Business Unit/Platform Specific duties

May have responsibility for determining the supplies and paper needed for jobs including the use of vendors to supply component of the customer product

May assist sales in the RFP process supplying estimates and determining how to efficiently process a complete job

May have responsibility for the composition and/or copy prep of the customers’ products

Performs other related duties and participates in special projects as assigned

Qualification

Administrative operations knowledgeTechnology proficiencyOral communication skillsWritten communication skillsOrganizational skills

Required

Requires very good knowledge of general administrative/manufacturing operations procedures and knowledge of job specific processes to successfully execute and complete the more progressive/complex duties of the job

Ability to follow company policy and understand any rules or regulations governing the work being completed and impact work has on department or company

Must have very good knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete duties successfully

Requires good knowledge of multiple functions or areas of the business in which there is frequent contact with while completing daily work assignments of the job

Must have very good oral and written communication skills sufficient to explain departmental policy, methods and/or procedures when completing assignments

Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others

Must be able to work weekends and holidays

Benefits

Medical

Dental

Vision coverage

Paid time off

Disability insurance

401(k) with match

Life insurance

Other voluntary supplemental insurance coverages

Tuition assistance

Maternity leave

Adoption assistance

Employer/partner discounts

Company

RR Donnelley

Glassdoor3.4

RRD provides a complete portfolio of marketing, packaging, print and business services to the world’s most respected brands, including 91% of the Fortune 100.

Founded in 1864

Chicago, Illinois, US

10001+ employees

http://www.rrd.com

H1B Sponsorship

RR Donnelley has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (16)

2022 (14)

2021 (6)

2020 (14)