Insight Global · 2 days ago
Remarketing Analyst
Insight Global is seeking a Remarketing Analyst to join one of their clients in their Lewisville, TX office. This role involves processing and selling auction vehicles, managing vendor relationships, and ensuring accurate performance metrics for 3rd Party Inspection Companies while providing excellent customer service.
Responsibilities
Monitor inspection guidelines followed by various 3rd Party Inspection Vendors
Review monthly invoices from 3rd Party Inspection Vendors for accuracy and provide payment recommendations outside the established agreement
Generate and analyze performance metrics for 3rd Party Inspection Companies
Manage vendor relationships with 3rd Party Inspection Companies to ensure accurate and timely inspections
Handle 10-12 calls a day in a customer-facing role
Experience with analyzing claims
Provide excellent customer service, including escalating and deescalating conversations
Perform agile tasks, ensuring variety in daily activities
Communicate with customers via chat, email, and phone
Qualification
Required
Remarketing experience
Excellent customer service skills
Ability to manage queue effectively
Strong communication skills
Ability to handle multiple tasks and adapt to changing priorities
Experience in a customer-facing role
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Recent News
Maryland Daily Record
2025-09-26
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