Shell Federal Credit Union · 10 hours ago
Systems Administrator
Deer Park, TX
Full-time
Onsite
Mid Level
3+ years expShell Federal Credit Union is seeking a Systems Administrator to oversee the implementation, administration, and maintenance of their network and server infrastructure. The role involves ensuring system security, stability, and high availability while providing support to end users and adhering to best practices and regulatory requirements.
Finance
No H1B
Responsibilities
Consistently meet all Shell FCU Service Commitments, Employee Creed, and Service Distinctions
Maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including but not limited to the Bank Secrecy Act
Attend all required annual training sessions
Perform duties in compliance with Shell FCU policies, procedures, philosophy, and standards of performance
Maintain, troubleshoot, and manage LANs, WANs, VPNs, wireless networks, VLANs, and telephony systems
Manage daily operations of Cisco networking components, including VPNs, IDS/IPS, firewalls (ASA/Firepower), and switches to ensure maximum uptime
Monitor network performance, identify bottlenecks, and implement corrective solutions to maintain secure and reliable connectivity across servers, workstations, telephony equipment, and branch locations
Maintain IP addressing schemes, configuration backups, and security credentials for servers, switches, VPNs, and firewalls
Install, configure, and maintain Windows Server operating systems (2016, 2019, 2022, and future versions)
Administer Active Directory, Group Policy, DNS, DHCP, Certificate Services, File/Print Services, and Remote Desktop Services
Perform regular system updates, security patches, and hotfixes using WSUS, KACE, or similar tools to maintain compliance and security
Administer virtualization platforms (VMware/Hyper-V), including provisioning, resource allocation, snapshots, and high-availability clusters
Manage enterprise applications including Microsoft Exchange Online, SQL Server, and Microsoft 365 cloud services
Assist with enterprise backup and recovery solutions (Rubrik or equivalent), including routine restore testing
Maintain user and group accounts, access rights, and permissions across enterprise systems
Monitor server performance and system logs to proactively identify and resolve issues
Assist IT Security with vulnerability management by remediating findings from Nessus or similar tools
Monitor and respond to alerts from security and performance monitoring systems
Administer intrusion detection/prevention systems, review security logs, and recommend corrective actions
Follow established security policies and procedures (least-privilege access, MFA, Zero Trust Architecture, segmentation) and hybrid cloud security measures (Azure, O365, Entra ID, AWS)
Respond to security incidents, including malware, viruses, and other malicious attacks
Assist with disaster recovery testing and follow documented recovery procedures
Assist in deployments and upgrades, ensuring minimal disruption to staff and members
Work with vendors and internal teams on installations, upgrades, and hardware/software performance issues
Maintain accurate system documentation as directed
Performs additional duties as assigned
Qualification
Required
3+ years of experience in Windows systems administration in an enterprise environment
Hands-on experience with Windows Server, Active Directory, and DNS/DHCP
Experienced in Windows Server, Active Directory, Group Policy, DNS, DHCP, and Certificate Services
Experience with Microsoft Exchange Online, SQL Server (2016+), and Microsoft 365 design and administration
Familiar with managing Cisco networking components (ASA/Firepower, switches, Meraki)
Proficiency in network and server security principles, intrusion detection, and vulnerability remediation
Knowledge of Zero Trust security, hybrid cloud platforms (Azure, AWS), and perimeter protection
Strong troubleshooting, documentation, and organizational skills
Ability to work effectively in a fast-paced, changing environment
Associate's degree or equivalent experience required
Participation in on-call rotations and occasional after-hours/weekend work required
Must be prepared to participate in disaster recovery, business continuity, and incident response efforts
Ability to manage workloads in high-pressure, time-sensitive situations
Must be able to work in an open-concept workspace environment
Preferred
Bachelor's preferred
CompTIA Network+ or Microsoft certification preferred (MCSA/MCSE: Windows Server, Azure Administrator)
VMware or Hyper-V certifications a plus
Knowledge of credit union products and services preferred
Ability to communicate IT and security concepts clearly to both technical and non-technical staff
Strong analytical and problem-solving skills, with the ability to present technical concepts to management
Excellent written and verbal communication skills
Company
Shell Federal Credit Union
Shell Federal Credit Union is a member owned and operated cooperative serving Harris County.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kristi Garner
EVP/CFO
Chris Martinez
MAC Operations Manager
Company data provided by crunchbase