Nextiva · 1 week ago
Senior Revenue Operations Manager (Mid-Market Segment)
United States
Full-time
Remote
Mid, Senior Level
$100K/yr - $160K/yr
7+ years expNextiva is a global leader in customer experience and team collaboration, seeking a highly motivated and data-driven Senior Revenue Operations Manager. This role is essential for supporting the strategic growth of the Mid-Market / Platform segments by building scalable RevOps foundations and delivering actionable insights to enhance sales productivity and alignment across teams.
Call CenterCloud ComputingEnterprise SoftwareSaaSSoftware
Responsibilities
Own the end-to-end customer journey, aligning teams, processes, technology, data, and reporting across the spectrum
Lead as well as support the evolution of processes and GTM strategy in collaboration with business unit leadership
Provide day-to-day support to sales leaders and managers with tools, data, and processes to enable rep productivity and segment growth
Enable data-driven decisions by enhancing visibility into funnel metrics, customer health, and retention
Align GTM teams around shared processes, KPIs, and systems to improve operational leverage
Build and maintain accurate and actionable sales reports and dashboards using Salesforce and Sigma (or similar BI tools)
Analyze sales performance data to identify trends and recommend actionable insights for driving growth and efficiency
Support regular operating cadences including weekly forecasts, pipeline reviews, and monthly/quarterly business reviews
Partner with Sales Managers to drive adoption of reporting tools, systems, and standardized processes
Assist in quota setting, capacity planning, and monitoring key sales performance metrics
Collaborate cross-functionally to support strategic initiatives and ad hoc projects
Leverage automation and AI where appropriate to reduce manual effort and shift focus toward higher-value strategic work
Qualification
Required
Demonstrated experience building Revenue Operations foundations from scratch, including processes, reporting, forecasting, and system alignment
Demonstrated experience leading cross-functional transformation involving partners such as Sales Enablement, Finance, and Marketing Operations
7+ years of experience in Revenue Operations, Sales Operations, or a closely related GTM operations role supporting complex B2B sales motions
Demonstrated success supporting complex sales motions utilizing MEDDPICC or a similar sales methodology
Experience supporting both new business and upsell/retention motions
Strong analytical skills with a deep understanding of sales metrics and customer journey dynamics
Proven ability to take high-level direction and convert it into streamlined, scalable system and process builds
Advanced proficiency with Salesforce; experience with Sigma, Power BI, Tableau, or similar analytics tools
High proficiency in Excel, including pivot tables, advanced formulas, and data visualization
Strong communication skills with the ability to distill complex information into clear, actionable insights
Highly organized, adaptable, and able to manage multiple projects in a fast-paced, evolving environment
Curiosity and applied experience using AI or automation to increase productivity and operational leverage
A collaborative, growth-minded team player eager to learn and contribute across functions
Bachelor's Degree
Benefits
Health - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
Insurance - Life, disability, and supplemental indemnity plans
Work-Life Balance ️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
Financial Security - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
Wellness - Employee Assistance Program and comprehensive wellness initiatives
Growth - Access to ongoing learning and development opportunities and career advancement
Company
Nextiva
Nextiva is a leading unified customer experience management company that helps businesses simplify and enhance their customer relationships.
1001-5000 employees
H1B Sponsorship
Nextiva has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (14)
2023 (25)
2022 (23)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$200MKey Investors
Goldman Sachs Asset Management
2021-09-14Private Equity· $200M
Leadership Team
Tracy Conrad
Co-Founder and Chief Amazing Officer
A
Anne Brennan
Chief Financial Officer
Recent News
thecanadianpressnews.ca
2025-10-21
Morningstar.com
2025-10-15
Company data provided by crunchbase