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nGenium · 19 hours ago

Field Services Engineer

New York, United States

Full-time

Onsite

Mid Level

$110K/yr - $150K/yr

nGenium is seeking a talented Field Service Engineer to take responsibility for installation, maintenance, troubleshooting, and calibration of Linear Accelerators. The role involves providing support to customers, maintaining spare parts, and ensuring the efficient operation of imaging systems.

Staffing & Recruiting

Hiring Manager

Nathan Upton

Responsibilities

Provides basic servicing, testing, and maintenance of assigned equipment according to instructions and company guidelines to ensure that customers’ equipment operates efficiently at all times

Works without direct supervision

Provide phone support/remote assistance to customers and to Field Service Engineers as required to achieve resolution of service needs in a timely manner

Oversees and maintains spare parts for assigned customers, including replenishing spare parts kits for contract customers to ensure they can operate their equipment according to technical and safety guidelines with the highest level of satisfaction

Qualification

Electronic engineeringElectro-mechanical engineeringCalibration of equipmentMicro-computers/PC systemsVarian/ElektaFluency in EnglishInterpersonal communicationClient focused attitude

Required

Expert professional experience with electronic and electro-mechanical engineering, testing equipment used for verification, checkout and calibration of electronic equipment

Sound knowledge of and professional technical experience with micro-computers/PC based systems

Client focused attitude

Articulate and skilled in interpersonal communication; fluency in the local language and in English, both written and spoken

Ability to lift 75 pounds

Ability to stand for long periods of time

Ability to drive up to 8 hours per day

Dexterous ability to manipulate small object

Willing to work standard and non-standard hours as required to support the customers