Representative, Billing 1 jobs in United States
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Liberty Group South Africa ยท 1 day ago

Representative, Billing 1

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. This role involves performing all aspects of billing, including monitoring bill production activities, ensuring timely and accurate billing processes, and assisting with meter reading exceptions.

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Work & Life Balance

Responsibilities

Performs all aspects of Billing, including Exceptions, Adjustments and Complaints efficiently and timely
Monitors bill production activities conducted by Liberty Utilities or any contracted billing vendor
Become competent in SAP in identifying issues, taking actions towards resolution; ensuring all exceptions are resolved accurately and timely
Ensures timely, accurate and quality billing processes and performs troubleshooting when necessary
Assists with meter reading exceptions
Completes service orders entered from customer service
Receives and processes billing transactions and requests. Further escalates items of a complex nature to the designated level of responsibility
Other duties as assigned

Qualification

SAPBilling processesUtility industry experienceAdvanced mathematical operationsCustomer communicationSoftware applications proficiency

Required

High School diploma or a General Equivalency Diploma (GED) and two years of progressively responsible related experience
Requires the ability to communicate with internal and/or external customers
Requires the ability to perform advanced mathematical operations and /or moderately complex statistical and/or accounting methods
Requires advance knowledge of various software applications to create documents, reports and/or graphics
Valid Operator's Driver's License and proof of current insurance
The employee must have the availability to travel if needed by the company and, accordingly, must possess or be eligible to obtain a US Passport

Preferred

Utility industry experience preferred

Benefits

401k Plan with matching
Company funded Pension program
Share purchase/match plan
Leadership Development Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
Free parking
Variety of Health & Wellness programs
Discount and Perks program

Company

Liberty Group South Africa

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At Liberty we believe that knowledge shared can change people's realities, every day.

Funding

Current Stage
Late Stage
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