Supersure · 2 days ago
Account Manager - Employee Benefits
Dallas, TX
Full-time
Onsite
Entry, Mid Level
2+ years expSupersure is a tech-powered, mission-driven company focused on delivering enterprise-level service at SMB scale. The Account Manager will champion client relationships, manage employee benefits programs, and ensure compliance while collaborating with various teams to enhance service delivery.
Insurance
Responsibilities
Manage a portfolio of SMB clients, ensuring their group health, dental, vision, life, disability, and voluntary benefits programs are always optimized and compliant
Lead annual renewals and open enrollment with a 'never auto-renew' mindset
Address day-to-day service needs – eligibility, claims, billing, compliance, and employee questions – with empathy, speed, and accuracy
Make benefits understandable and valuable for both employers and employees. Deliver engaging communications, education sessions, and ongoing support
Stay ahead of ACA, ERISA, COBRA, and regulatory changes – help clients avoid surprises and stay audit-ready
Partner with Placement, Producers, and Tech teams to deliver seamless onboarding, cross-sell, and retention strategies
Qualification
Required
2+ years of employee benefits account management or client service experience (agency, carrier, or TPA)
Strong knowledge of group health, dental, vision, life, disability, and voluntary benefits
Experience with benefits administration platforms (Employee Navigator, Ease, PlanSource, etc.) and digital quoting tools
Understanding of ACA, ERISA, COBRA, and compliance requirements
Life & Health license required (or ability to obtain quickly)
Must be based in Dallas, TX area and able to work in-office in the North Dallas area
Preferred
Certified Insurance Counselor (CIC) designation or other industry certifications
Experience working in a fast-paced, growth-focused agency environment
Benefits
Competitive base
Exceptional benefits
PTO
Performance-driven financial incentives
Company
Supersure
Supersure aims to combine smart technology with expert curation to provide tailored coverage solutions for small businesses.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase