NEOGOV · 22 hours ago
Support Coordinator (CD) - Developmental Disabilities
Ashland, VA
Full-time
Onsite
Entry Level
$49K/yr - $65K/yr
1+ years expHanover County Community Service Board (CSB) is seeking an innovative and dedicated Support Coordinator to provide support coordination services for individuals with developmental and intellectual disabilities. The role involves assessing needs, developing service plans, and ensuring effective coordination of services to promote community integration and quality of care.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Completes comprehensive assessments of individual needs, supports and service gaps, determine level of care according to existing DMAS ICF/ID/DD criteria and enhanced case management requirements
Gathers relevant medical, social, and psychological data and conducts interviews with the individual/caregiver to determine services received and services needed
Ensures the development, coordination, implementation, monitoring, and modification of individual services plans using a Person Centered Approach; review and update service plans; coordinate and monitor the implementation of the Individual Service Plan (ISP); make referrals and links individual to multiple service provides/agencies; (d) monitor the implementation of the ISP, the health and safety/quality of care for the individual with a developmental disabilities and/or mental retardation, through regular contacts with providers, periodic site visits and home visits with the individual. Evaluates the quality of services provided and changes in the individual’s condition and counsels the individual
Enhances community integration through increasing individual’s community access and involvement
Completes documentation and maintains accurate case records in accordance with regular review by regulatory agencies
Understands expectations set forth through DBHDS, Department of Justice and Licensure
Develops and maintains good working relationships with community resources, and agencies to ensure effective coordination of services
Performs related duties as assigned
Qualification
Required
Bachelor's degree required in a human service-related field
At least one (1) year of related work experience
Knowledge of definition and causes of intellectual and developmental disability and best practices in supporting individuals who have such a disability
Knowledge of Medicaid and Department of Behavioral Health and Developmental Services policies and regulatory guidelines
Knowledge of person-centered services
Knowledge of Department of Justice Settlement Agreement and licensure regulations
Comprehensive knowledge of DD Waiver Services and DD Waiver Wait List regulations
Knowledge of Enhanced Case Management (ECM) criteria and ability to assess individuals to determine those who meet the criteria
Ability to communicate effectively, both orally and in writing
Ability to work and make judgments independently, as well as function as part of a team
Criminal Records Check, including fingerprinting
Valid Commonwealth of Virginia Driver's License
TB test (within 30 days of employment)
CPS (Child Protective Services) Check
Twelve-month probationary period
Work beyond normal work schedule
Must be able to successfully pass CPR/First Aide training as well as behavior management as required by regulation
Preferred
Master's degree preferred
Designated as a Qualified Developmental Disabilities Professional (QDDP) or Qualified Mental Health Professional (QMHP) preferred
Benefits
Comprehensive benefits package
Financial security
Peace-of-mind
Healthy work-life balance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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