Faria Education Group ยท 8 hours ago
Instructional Content Specialist
Jacksonville, FL
Full-time
Hybrid
Senior Level
$60K/yr - $65K/yr
5+ years expFaria Education Group empowers schools and learners worldwide with integrated technology and learning solutions. The Instructional Content Specialist will design and manage high-quality asynchronous learning experiences to improve product adoption and customer satisfaction, while collaborating with various teams to enhance the FariaLearn ecosystem.
EducationInformation TechnologySaaS
Responsibilities
Design, develop, and maintain high-quality asynchronous courses across Faria products, including product navigation and professional learning
Apply adult learning and instructional design best practices to create learning experiences for diverse global audiences
Create content for on-demand courses as part of course development projects, including written text, scripting and recording videos, basic video editing, graphic design of lessons, and application of interactive instruction tools
Collaborate with Product and Client Experience teams and review learner feedback to ensure the courses align to user needs and reduce requests submitted to our Support team
Integrate learner feedback, usage data, and course analytics into ongoing improvement cycles
Apply growing body of tools and processes translation of priority courses to support global users
Partner with Marketing to support course launches, promotions, and growth of the FariaLearn brand
Contribute to increasing course enrollments, completion rates, and overall learner engagement
Facilitate select live professional learning sessions (approximately 25% of the role)
Qualification
Required
5+ years of experience in education, instructional design, professional learning, and/or a related field
Experience designing and creating asynchronous or on-demand learning experiences with videos
Familiarity with adult learning principles and instructional design frameworks
Experience managing learning content within an LMS or similar platform
Strong collaboration skills, particularly in remote work contexts, with team members from a variety of cultural backgrounds
Fluent in English, with strong written and verbal communication skills
Comfort and confidence facilitating professional learning for adult audiences (virtual or in-person)
Experience using learner feedback or analytics to inform improvements and other data-informed decision making
Ability to work across multiple global time zones, supporting international teams and clients outside of U.S. business hours when needed
U.S. driver's license and Passport
Travel is required at certain times of the year and averages 20% annually. Some months may involve higher travel demands, while others may have none
Benefits
PTO for vacation (16 days, increasing with tenure), sick (10), holidays (12) and other life events
Medical, dental, vision, life and disability insurances
Monthly health and wellness allowance
Home Internet Allowance
401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds
Company AT&T wireless plan
Professional development activities & budget
Various employee recognition programs and company sponsored social events
Unlimited books budget
Company
Faria Education Group
Enhancing Efficiency in Education Globally
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Oleh Khomey
CTO
Recent News
2025-03-22
Company data provided by crunchbase