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BM2 Freight Services, Inc. · 6 days ago

Logistics Account Coordinator

Covington, KY

Full-time

Onsite

New Grad, Entry Level

$43K/yr - $50K/yr

BM2 Freight Services, Inc. is searching for a full-time Account Coordinator to work at their Corporate Office in Covington, KY. The Account Coordinator will assist the Account Representative’s team in day-to-day operations, developing and maintaining customer accounts while providing excellent customer service and problem-solving support.

LogisticsSupply Chain ManagementTransportation

Hiring Manager

Corey Fussinger

Responsibilities

Receive customer information and accurately build loads in our transportation management system

Schedule shipments for pickup and delivery. Provide excellent customer service and timely updates to customers via phone and email. Coordinate with Logistics Coordinators to obtain PODs and tracking and tracing information. Assist in quoting customers, adapting to freight market conditions, and resolving operational obstacles as they arise

Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across

Qualification

Transportation Management SystemCustomer ServiceProblem SolvingInterpersonal CommunicationAttention to Detail

Required

Bachelor's degree

Strong problem solving and critical thinking skills

Excellent attention to detail

Exceptional customer service and interpersonal communication skills

Ability to multi-task and troubleshoot various problems as they arise

Exceptional team player with a sense of urgency

Preferred

Previous experience in a high call volume environment

Benefits

Paid parking

Free gym membership upon hire

Eligible for full health benefits after 30 days of employment (medical, dental, & vision)

Eligible for 401k contribution after 90 days employment (with company matching program)

4 weeks paid maternity / paternity leave

Company

BM2 Freight Services, Inc.

CONNECTING GREAT SHIPPERS WITH GREAT CARRIERS SINCE 2008 As a family-owned and operated business located in Northern Kentucky, BM2 Freight Services, Inc.

Founded in 2008