Texas Parks and Wildlife Department ยท 2 days ago
TPWD - Customer Service Representative I
Karnack, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expTexas Parks and Wildlife Department is dedicated to managing and conserving Texas's natural and cultural resources while providing outdoor recreation opportunities. The Customer Service Representative I will perform entry-level customer service work, assist with daily office operations, and provide information to park visitors.
Government Administration
Responsibilities
Assisting with the daily office operations and clerical duties for Caddo Lake State Park
Processing correspondence, report preparation and answering telephones
Performing revenue collection, license and permit sales, automated visitor registration and reservations
Providing information to park visitors and general public
Responsible for the general routine cleaning of park headquarters
Working under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment
Performing additional duties as assigned
Complying with all Agency, Division and Branch rules, regulations and procedures
Qualification
Required
Graduation from High School or GED
Must possess or be able to obtain, within 30 days of employment, a valid State driver's license
Preferred
One year of clerical experience such as accounting, typing, filing, record keeping and data entry
One year of experience using automation equipment or word processing and spreadsheet equipment and software
One year of experience in customer service
One year of experience working with the public
One year of experience handling cash
Benefits
Generous paid time off
Group insurance
Retirement and pension
Frequent training and staff development opportunities
Longevity pay
Merit pay
Deferred compensation
Flexible benefit plans
401K/457 retirement plans
Direct deposit
Staggered work hours
Employee Assistance Program
Return-to-Work Program
Company
Texas Parks and Wildlife Department
The mission of Texas Parks and Wildlife Department (TPWD) is to manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Craig Bonds
Chief Operating Officer
Cornell Richardson MBA, ASP
Chief Safety Officer
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