Sunrise Systems, Inc. ยท 15 hours ago
Project Specialist - Customer facing
San Diego, CA
Contract
Onsite
Mid LevelSunrise Systems, Inc. is seeking a Project Specialist to assist with Field Action execution and support client product teams in project completion. The role involves managing project records, ensuring compliance, and coordinating day-to-day project activities.
Information Technology & Services
No H1B
Hiring Manager
Ashwini M
Responsibilities
Assist MMS with Field Action execution, including customer notifications, acquiring customer acknowledgment forms, and follow-ups with customers to answer questions
Ensure all role-related project records are accurate and up to date
Ensuring compliance with all relevant client policies, procedures, and applicable regulatory requirements
Supports client product teams to ensure the successful completion of their remediation projects
Facilitate, coordinate, and supervise day-to-day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
Creation and use of project plans for assigned projects, which include clear milestones and assignment of project task responsibilities
Successfully manage the scope of the project, including customer priorities
Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
Appropriately manage / escalate project issues or risks
Managing customer expectations of product and services
Demonstrate effective communication skills, verbal and written, with customers, project teams and leadership
Demonstrated ability of leading project teams and act as an effective team leader for all matrixed staff
Accurately forecasting current and future quarter revenue for each assigned projects
Utilize governance tools (scope document, project status reports, risk and change logs, tollgates, etc.), for all assigned projects, to effectively manage all projects
Provides constructive performance appraisal input through peer review process
Demonstrates knowledge of industry-recognized project management methodologies
Compliant with forecasting and backlog management processes
Effectively work across multiple departments (e.g. TSC, Sales, Finance)
Demonstrates the professional and soft skills vital to being an effective project manager
Qualification
Required
Assist MMS with Field Action execution, including customer notifications, acquiring customer acknowledgment forms, and follow-ups with customers to answer questions
Ensure all role-related project records are accurate and up to date
Ensuring compliance with all relevant client policies, procedures, and applicable regulatory requirements
Supports client product teams to ensure the successful completion of their remediation projects
Facilitate, coordinate, and supervise day-to-day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
Creation and use of project plans for assigned projects, which include clear milestones and assignment of project task responsibilities
Successfully manage the scope of the project, including customer priorities
Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
Appropriately manage / escalate project issues or risks
Managing customer expectations of product and services
Demonstrate effective communication skills, verbal and written, with customers, project teams and leadership
Demonstrated ability of leading project teams and act as an effective team leader for all matrixed staff
Accurately forecasting current and future quarter revenue for each assigned projects
Utilize governance tools (scope document, project status reports, risk and change logs, tollgates, etc.), for all assigned projects, to effectively manage all projects
Provides constructive performance appraisal input through peer review process
Demonstrates knowledge of industry-recognized project management methodologies
Compliant with forecasting and backlog management processes
Effectively work across multiple departments (e.g. TSC, Sales, Finance)
Demonstrates the professional and soft skills vital to being an effective project manager
Company
Sunrise Systems, Inc.
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry.
Founded in 1990
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ruchi Hajra
Senior Account Manager/Client Servicing/Talent Acquisition Partner
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