The Ohio State University Wexner Medical Center · 1 week ago
Patient Accounting Coordinator 1
Columbus, OH
Full-time
Onsite
Entry Level
1+ years expThe Ohio State University Wexner Medical Center is seeking a Patient Accounting Coordinator responsible for managing patient billing and collection processing. This role involves ensuring compliance with departmental policies while providing excellent customer service in various revenue cycle functions.
Health CareHospitalMedical
Responsibilities
Responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures
Department roles may include, but is not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow up, customer service in a call center setting, self-pay collections, or claim submission
Qualification
Required
High School Diploma or GED
PC Knowledge and interpersonal, verbal, and written communication
Minimum 1 year experience in a contact center or similar experience in a healthcare environment
Ability to work more than 1 service line or 2 or more revenue cycle functions or more than 1 site
Achieves or higher rating on annual performance evaluation
No corrective action in the past 12 months
Performance meets department standards for quality assurance, teamwork, customer service and productivity standards
Preferred
Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content
Demonstrated interpersonal, verbal and written communication skills
Ability to handle difficult customers in stressful situations, resolve conflicts independently and within a team, as well as escalate to upper management when appropriate
Works independently and collaboratively with others, and identifies opportunity for new work
Self-motivated, dependable, detail oriented, highly organized and able to perform with a high-level of accuracy
Critical thinking/problem solving skills
Manages tasks, routes appropriately without involvement of supervisor
Ability to multi-task and independently prioritize tasks
Experience and knowledge working in an electronic medical record system, with Epic experience preferred
Company
The Ohio State University Wexner Medical Center
The Ohio State University Wexner Medical Center is personalizing health care to meet the needs of each patient. It is a sub-organization of The Ohio State University.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Emile Daoud
Chief, Cardiac Electrophysiology Section
Recent News
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