Nsure.com · 3 days ago
Sales and Service Manager
Nsure.com is an advanced online insurance shopping platform that leverages cutting-edge technologies to optimize the customer experience. The Sales and Service Manager will manage sales activities, optimize service delivery processes, lead client interactions, and ensure customer satisfaction while overseeing service operations and mentoring team members.
Responsibilities
Managing sales activities
Optimizing service delivery processes
Leading client interactions
Addressing customer inquiries to ensure satisfaction
Overseeing service operations
Mentoring sales team members
Setting sales targets
Ensuring alignment with company goals
Fostering continuous improvement
Contributing to customer retention strategies
Qualification
Required
Experience with Sales Strategies, Business Development, and Relationship Management
Proficient in Customer Service, Client Support, and Conflict Resolution
Strong Leadership, Team Management, and Communication skills
Ability to Analyze Data for Performance Metrics and Identify Opportunities for Growth
Proficiency with Technology Platforms, CRM systems, and Microsoft Office Suite
Proven ability to meet deadlines and strategic team goals
Minimum 5 years Sales Management experience
Minimum 5 years Insurance industry experience