Boston Symphony Orchestra · 1 week ago
Membership Coordinator
Boston, MA
Full-time
Hybrid
Entry Level
$24/hr - $28/hr
1+ years expThe Boston Symphony Orchestra (BSO) is one of the premier orchestras in the world, dedicated to bringing world-class music to communities. The Membership Coordinator acts as the primary contact for the annual fund’s Friends Program, assisting in donor relations and fundraising efforts.
AudioMusicMusic Streaming
Hiring Manager
Karla Woodward
Responsibilities
Act as the first point of contact for donor inquiries from the Boston Symphony Orchestra’s donor base. Provide and track customer service support through phone, email, and written correspondence with donors and prospects. Interact with a variety of internal and external constituents, including volunteers
Process and record Annual Fund contributions in BSO’s CRM, Tessitura
Support the fulfillment of benefits for annual fund donors including distribution of premiums, advance ticketing opportunities, and Tanglewood benefits
Generate Tessitura reports and lists to monitor program performance and assist with the maintenance of donor records
Assist with Friends Program solicitation efforts directed at retaining, reactivating, and acquiring new donors
Occasionally represent the Individual Giving team by staffing select concerts and events, as needed
Perform other administrative support for the Individual Giving team as requested or required
Qualification
Required
Bachelor's degree or equivalent experience
One to two years professional experience in a fast-paced office environment
Proven customer service skills, including experience effectively communicating with the public by phone
Strong computer skills including MS Word, Excel, and relational databases. Experience with Tessitura or a similar CRM database a plus
Excellent written and oral communication skills
Must be flexible, organized, and meet timely and competing deadline
Collaborative team player, who interacts effectively and professionally with colleagues on organizational goal
Company
Boston Symphony Orchestra
Boston Symphony Orchestra is a music group that performs music concerts.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.01MKey Investors
GRAMMY Museum
2022-06-28Grant· $0.01M
Leadership Team
David Rockefeller Jr
Chief Executive Officer
Eric Krauss
Chief Financial Officer
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