Pacific Lutheran University ยท 2 days ago
Payments Specialist
Tacoma, WA
Full-time
Onsite
Entry Level
$20.25/hr - $21.75/hr
1+ years expPacific Lutheran University is a small, private university committed to diversity and inclusion. They are seeking a Payments Specialist to perform general cashiering, daily banking, and third-party reconciliation duties, while also providing support to the Student Account area.
Higher Education
Responsibilities
Daily monitoring of all bank account transactions including providing daily reports to the AVP for Finance, Accountants, and the Director of Financial Operations
Monitor and reconcile the university's third party student account payment processor
Monitor and reconcile the university's third party payment plan provider
Reconcile and manage Pre-Travel and Expense accounts with the university's ERP system
Issues expense and event advances as well as cash reimbursements
Apply payments to student accounts
Process outside scholarship payments
Process departmental deposits
Monitor and release student account holds
Process credit card refunds
NSF processing and monitoring
Assist in the process of assigning student accounts to collections
Answer student, parent/guardian and internal department questions regarding student accounts, payment plans and general payment related questions
Provide support to various areas of the Office of Financial Services including fielding calls and in-person questions at the main desk
Other duties as assigned
Qualification
Required
Experience in accounts receivable and/or cashiering
1.5 years of customer service experience. Education can substitute for some experience
High school diploma or GED
Willingness to become a notary at the cost of the university
Finalist applicants must satisfactorily complete pre-employment background and credit checks
Excellent customer service and communication skills, both verbal and written
Ability to work in partnership with other university departments
Money handling experience
Ability to work independently, as well as with a team
Ability to set priorities, manage details and multiple responsibilities
Knowledge of Microsoft Office (Word, Excel, etc)
10 key by touch
Knowledge and commitment to diversity, equity and inclusion
Preferred
Bank related experience as a Teller or Customer Service Representative
Benefits
Excellent benefits
Company
Pacific Lutheran University
Pacific Lutheran University is a school in Tacoma.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ardys Curtis
Chief Information Officer
Recent News
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