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AMR Clinical · 1 day ago

Receptionist

Wichita, KS

Full-time

Onsite

Entry Level

$20/hr - $22/hr

1+ years exp

AMR Clinical is a healthcare organization seeking a Receptionist to greet and schedule patients and visitors. The role involves various administrative and clerical tasks to support the flow of trial subjects and maintain patient confidentiality in compliance with HIPAA regulations.

BiotechnologyHealth CarePharmaceutical

Responsibilities

Greets patients and visitors. Ensure necessary paperwork is provided at check in

Prepares schedule for the site

Monitor patient wait times and let SM know of long wait times

Develop and maintain rapport with stakeholders

Schedule appointments

Initiate reminders/confirmation communications for upcoming scheduled appointments

Follow up on missed appointments. Document /chart efforts

Answer incoming phone calls and direct to appropriate personnel

Establish medical charts for new trial subjects and maintain charts for existing subjects

Send request for medical records as needed. Maintain log for follow-up and ensure receipt

Create Patient stipend reimbursement forms

Handle payment of subject stipends according to study protocol

As Authorized by subject, issue notification to primary care physician regarding study participation

Verify patient status (screen fail, withdrew consent, completed, etc. )

File daily logs, privacy forms, patient charts, etc

Maintain W-9 forms and identification in clinical conductor

Ensure wait area is clean and straightened up daily

Manage all incoming/outgoing mail, express/courier deliveries, and deliver to appropriate personnel

Special projects as assigned

Position may require occasional weekend and/or overtime hours

Other duties as assigned

Qualification

Office experienceComputer software proficiencyTask managementVerbal communicationWritten communicationFollow-up skillsFluent in EnglishInterpersonal skillsAttention to detailInitiativeTeam-orientedFast-paced environment