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Diablo/Freud Tools · 1 day ago

New Product Development: Technical Marketing Specialist- Diablo/Freud Tools

Atlanta, GA

Full-time

Onsite

Entry Level

1+ years exp

Diablo/Freud Tools is known for its innovative cutting tool and power tool accessory solutions. The Technical Marketing Specialist will collaborate with the New Product Development team to gather product insights, facilitate end user testing, and support the launch of new products while ensuring effective communication across teams.

Building MaterialIndustrial ManufacturingManufacturing

Growth Opportunities

No H1B

Responsibilities

Coordinate and facilitate end user testing sessions and field visits for new products or features

Collaborate with the team to create and execute test plans and scenarios

Compile testing feedback to provide valuable insights for product refinement

Act as primary point of contact for customer inquiries, providing timely and accurate information

Address and resolve customer concerns or issues, escalating when necessary

Gather customer feedback and insights to share with the Group product category manager for continuous improvement

Act as a liaison with internal teams, ensuring clear communication and information flow for product development and technical marketing activities

Support in drafting and editing customer-facing communications (packaging, launch guides, press releases)

Assist various departments to ensure availability of necessary resources for technical marketing activities

Conduct product demonstrations for events, potential customers, dealers, and end users showcasing key features and benefits of the products

Collaborate with the sales team to provide pre-sales support and address customers inquiries

Demonstration development, documentation, and training

Organize and maintain project and product documentation, ensuring version control and accessibility

Assist in the development of key data sheets (product requirements and market insights for new product developments), pricing and profitability calculations, sell sheets, and product launch guides

Collaborate with team members to compile and update project reports, status updates, and other relevant documents

Qualification

Engineering degreeProduct development knowledgePower tools knowledgePlanning software proficiencyCommunication skillsCustomer service skillsSales skillsSpanish language