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Digital Hands · 6 hours ago

Network Security Administrator II - Firewall Specialist

Tampa, Florida, United States

Full-time

Onsite

Mid, Senior Level

5+ years exp

Digital Hands is an innovative Managed Security Service Provider (MSSP) dedicated to protecting customer data and ensuring secure technology. The Network Security Administrator II, Firewall Specialist will manage firewall tasks, support systems, and act as a liaison for vendor support, requiring hands-on experience in network and application security.

Information TechnologyNetwork SecurityProfessional Services

Growth Opportunities

Responsibilities

Monitor, deploy changes, support, and handle day-to-day firewall rule deployments, and firewall hardware/software refresh activities

Analyze, recommend, and deploy firewall solutions based on analysis of issues and implications for the business and continuous improvements

Identify emerging issues and trends to inform decision-making

Conduct independent analysis and assessment to resolve strategic issues around firewall policies and hardware/software refresh

Participate in customer implementation/onboarding of related security controls monitoring and/or management

Monitor and track performance, and addresses any issues related to firewalls and rule policies

Provide end to end technology support including computer, applications, network and storage, and root-cause analysis etc

Participate in new technology releases as applicable to firewall

Attend internal and customer meetings as required to provide technical expertise and serves as a subject matter expert on network firewall-related matters

Analyze network security requirements and implement perimeter security changes

Collaborate with customers’ IT and security departments

Collaborate with vendor support for security solutions

Collaborate with internal departments

Maintain health and performance of security solutions

Apply latest security patches and ensure proper defenses are implemented

Optimize customer network and security postures

Perform security assessments and vulnerability scans

Create alerts within solutions to trigger operational events or actions

Create alerts within monitoring solutions to trigger health and performance alerts

Create monthly security reports for customers

Create and maintain dashboards for monitoring solutions

Participate in business continuity planning and testing

Participate in the development and maintenance of Standard Operating Procedures (SOPs) associated with managed systems and applications

Participate in on-call rotation

Perform other duties as assigned

Qualification

Palo Alto firewallFortinet firewallCheck Point firewallCisco firewallWeb Application FirewallsFirewall policy managementNetwork security protocolsSecurity certificationsSystems administrationAnalytical reasoningCustomer serviceProblem solvingCommunication skillsTime management

Required

Bachelor's degree in computer science or related field; or equivalent experience

2+ years of experience in Security Administration, preferably working within an MSSP

5+ years hands-on experience with Web Application Firewalls; F5 and Zscaler

5+ years of hands-on firewall experience, preferably with multiple firewall products such as Palo Alto, Fortinet, Check Point, Cisco, and Juniper

Must have proven experience implementing, maintaining and writing policies within firewall technologies

Extensive experience with policy management and rule deployment

Knowledge of firewall rule policy optimizations and remediations

Operating systems knowledge and systems administration skills for various versions of UNIX, LINUX, and Windows and Windows Server

Strong knowledge of policies, procedures, audits, and risk management

Deep understanding of network and security protocols (SSL, DNS, IPSEC, NAT, etc)

Experience in information security, ideally in multi-platform environments preferred

Experience with analyzing security attacks and exploits

Experience with SDN and SASE

Experience with SDWAN Technologies

Basic understanding of programming concepts and code

Access Control Concepts, Methodologies, and Techniques

Experience in the evaluation of new technology and security threats as they arise

Familiarity with information security best practices

Demonstrated documentation skills including creation of project metric reports and the creation of communication plans and change control documents

High level of interest in security and the need for the Confidentiality, Integrity and Availability of information and information systems to be maintained

High level of integrity, judgment, and situational awareness

Promoter of cross-team collaboration and growth

Excellent verbal and written communication skills

Excellent analytical reasoning, creative problem solving, problem sensitivity

Excellent presentation and listening skills

Excellent organizational and time-management skills and the ability to prioritize

Flexibility and adaptability to change

Excellent customer service skills