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Motorola Solutions · 4 days ago

Field Service Technician - St. Petersburg, FL

St Petersburg, FL

Full-time

Onsite

Mid Level

$64K/yr - $80K/yr

3+ years exp

Motorola Solutions is a global leader in professional mobile communications systems, dedicated to enhancing public safety through innovative technologies. The Field Service Technician role involves deploying, optimizing, and repairing critical communication systems while collaborating with various stakeholders to ensure optimal performance and reliability.

Cyber SecurityTelecommunicationsVideo

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Maintain, optimize, test, document and manage highly technical Motorola communications systems

Focus on maintaining optimal performance levels across an integrated system while taking a proactive approach to address and mitigate system level alarms and malfunctions

Manage system availability through routine system maintenance, performance monitoring and system wide preventative maintenance

Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and the documentation of results

Optimize and support complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems

Deliver knowledge of R.F. systems, such as transmitters, receivers, and antenna networks

Deliver knowledge in standard telephony, dedicated data circuits, and packet switching techniques

Provide weekly reports of activities and accomplishments

Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues

Continuous training in the latest technologies and troubleshooting techniques

Team with Engineering, Project Management, Customer Service and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations

Qualification

P25 SystemsLMR RF systemsWired/Wireless communicationNetworking equipmentCybersecurity principlesTechnical trainingMotorola communications equipmentComputer networksSelf-managementProblem resolutionInterpersonal skillsDocumentationTeam collaboration

Required

High School Diploma/GED OR 3+ years experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment

Must be a US Citizen and able to obtain background clearance as required by US government customer(s)

The Field Service Technician MUST live a commutable distance to the St. Petersburg, FL area

Must be willing to travel 25% of the time and live within 50 miles from the coverage area

Must be able to obtain background clearance as required by government customer(s)

Must have a current, valid driver's license and no traffic violations

Ability to be on-call 24/7/365

Preferred

Candidates must be familiar with the latest technologies and troubleshooting techniques for current model digital and analog Motorola communications equipment and system architectures

Experience as a Communications System Technician with expertise in P25 Systems, LMR RF systems, wired/wireless communication systems, networking equipment, IT networks, and subscriber equipment

Highly knowledgeable in wired/wireless communications systems, including local area networks (LAN) and wide area networks (WAN)

The ideal candidate should possess a strong understanding and awareness of cybersecurity principles and practices

Proficient in MS Word, Excel, Outlook, and Access, demonstrating strong computer literacy

Possesses exceptional self-management and interpersonal skills to effectively collaborate with customers, subcontractor partners, and various teams within Motorola Solutions

Self-motivated and capable of performing duties independently without direct supervision

Skilled in quickly resolving customer problems even in stressful situations

Familiarity with configuring and testing base stations, repeaters, routers, switches, and MPLS networks

Proficient in installing, configuring, and maintaining computer networks, including cabling, routers, switches, firewalls, and bridges

Ability to develop and deliver technical training

Provides guidance on integrating new tools and solutions into team operations

Proven experience utilizing equipment commonly used for optimizing and testing Motorola communications systems, such as Communications Systems Analyzers, Power Sensors and Watt Meters, TIMS sets, CPS, CSS, Antenna Systems Analyzers (FDRs)

Skilled in configuring and testing Motorola two-way radio and subscriber products

Experience working with logging recording systems, RF interfaces, wired/wireless communications systems, 911 applications, and networking equipment

FCC license and industry certifications such as ETA are a plus

CET certifications through CompTIA Network+ and/or Security+ are highly desirable