Paylocity · 15 hours ago
Client Project Manager Ops
United States
Full-time
Remote
Mid, Senior Level
$72K/yr - $102K/yr
5+ years expPaylocity is an award-winning provider of cloud-based HR and payroll software solutions, and they are seeking a Client Project Manager to own and execute critical projects for their largest clients. This role involves engaging with clients to understand their business challenges, developing unique solutions, and ensuring project objectives are met in a timely manner.
Enterprise SoftwareHuman ResourcesInformation TechnologyRecruitingSaaSSoftware
Responsibilities
Efficiently manage projects using a combination of Microsoft OneDrive, Microsoft SharePoint, and Taskray
Define project scope, develop project plans and track and report out on progress
Gain an understanding of typical client business challenges and objectives and map Paylocity features/benefits to address these needs
Resolve a range of operational issues which impact regular Paylocity system usage on behalf of the client
Provide exceptional customer service to internal and external clients
Partner with necessary internal stakeholders to accomplish projects timely
Develop strong internal relationships with Sales, Client Services, and other Paylocity divisions to drive solutions that improve client satisfaction and meet client expectations
Partner with Client Services Manager, Account Manager, & Client Service Director to coordinate internal and external client teams to ensure that major project objectives are clear, roles and responsibilities are assigned, and timelines are met. Report ongoing progress to client's senior leadership
Assist with quarterly business review process for each client in partnership with large client leaders
Identify any roadblocks on the projects & propose risk mitigation strategies
Identify HR, Finance, and/or IT opportunities and efficiencies that can be solved with Paylocity products or HCM solutions
Serve as a strong advocate for clients by representing their needs and requirements to internal stakeholders. Provide feedback to the relevant teams on client preferences, feature requests, and market trends and see through execution
Identify opportunities for automation, product, and process improvement
Lead client calls to report on project task deliverables
Position will require travel to client up to 25%
Stay updated on industry trends, regulations, and best practices related to human resources, payroll, and benefits administration. Share relevant insights and knowledge with clients to help them stay ahead in their respective industries
Other duties as designated by Client Services Director
Qualification
Required
Bachelors degree or equivalent education and experience required
5-7 years project management or technical account management experience required
Previous client services & client-facing experience required
Excellent Project and Time Management skills required
Ability to multi-task and frequently change priorities
Advanced skill set in Microsoft Excel (Vlookup, etc.)
Ability to convey information clearly and persuasively
Excellent soft skills to interact with C-Level executives
Ability to influence stakeholders without authority to get deliverables completed
Preferred
Previous HCM or payroll service bureau experience strongly preferred
Proven system knowledge on majority of Paylocity HCM suite preferred
Previous experience with product training and instructional design preferred
Benefits
Medical
Dental
Vision
Life
Disability
401(k) match
Company
Paylocity
Paylocity is a provider of cloud-based payroll and human capital management (HCM) software solutions.
5001-10000 employees
H1B Sponsorship
Paylocity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (20)
2023 (22)
2022 (29)
2021 (2)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$10MKey Investors
Adams Street Partners
2014-03-19IPO
2008-05-16Series Unknown· $10M
Leadership Team
Toby Williams
President & CEO, Board Director
Holly Fulp
Deputy CFO and Chief Strategy Officer
Recent News
2025-11-10
2025-11-10
Company data provided by crunchbase