PM Hotel Group · 1 week ago
Front Office Manager | Hotel Belvoir | Springfield, VA
Springfield, VA
Full-time
Onsite
Mid, Senior Level
4+ years expPM Hotel Group is seeking a Front Office Manager for Hotel Belvoir in Springfield, VA. In this role, you will lead the front desk team, ensuring smooth operations and exceptional guest service while managing staff and overseeing daily functions.
Responsibilities
Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel
Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive
Overseeing and participating in guest registration and check out
Managing, training, and scheduling the Front Office staff
Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office
Acting as a liaison between General Manager and staff
Qualification
Required
At least two years of experience working in hotels
An additional two years in a hotel leadership position (Manager+)
Experience in coaching, mentoring, and teambuilding
Ability to accommodate varying schedules including nights, weekends, and holidays
Benefits
Excellent pay
Hotel discounts
F&B discounts
Company
PM Hotel Group
People-first hospitality. At PM Hotel Group every team member is dedicated to delivering memorable guest experiences.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ethan Kramer
Chief Investment and Development Officer
Kory Davis
CORPORATE DIRECTOR | NEW BUILDS + TRANSITIONS
Company data provided by crunchbase