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Mathis Home · 2 days ago

INTERNET SALES (OKC/FT) - Non-Safety Sensitive

Oklahoma City, Oklahoma, United States

Full-time

Onsite

New Grad, Entry Level

$20/hr - $20/hr

Mathis Home is a company located in Oklahoma City, OK, seeking individuals for their Internet Sales team. The role involves promoting and selling merchandise online, assisting customers with inquiries, and ensuring customer satisfaction through effective communication and support.

E-CommerceFurnitureHome DecorOnline PortalsRetailWholesale

Responsibilities

Sales Associate’s promote and sell merchandise available on the web

Work directly with internal and external customers

Follow up with customer orders and inquires

Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations

Work on an organizational level with other departments to ensure customer needs are met

Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs

Explain features of products in a manner that the customer will understand

Explain features of products that will benefit the customers based on their needs

Prepare sales tickets for orders obtained

Assist customers in making product selections based on customers specifications

Recommend, select, and help locate or obtain merchandise based on customer needs

Describe merchandise and explain use, operation, and care of merchandise to customers

Must stay educated on new products, policies, as well as advertisements the store is running

Knowledge of methods for showing, promoting, and selling products

Adequate ability to use a phone and computer while also being able to navigate through internet

Use excellent customer relations

Following up with customers by email and phone

Qualification

Sales experienceCustomer relationsProduct knowledgeMulti-taskingCommunication skills

Required

Ability to lift 10lbs

Must be able to listen and respond to customer's needs

Ability to multi-task required

Ability to communicate effectively with team members

Positive attitude when working with internal and external customers

Knowledge of employment and safety procedures

Preferred

Sales experience preferred, not required

Benefits

Benefits Package - Health, Dental & Vision, 401k Matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short- and Long-Term Disability and Employee Assistance Program

Paid Vacation

Employee Discounts 10%

Gym onsite