Rockwell Automation · 4 days ago
FIELD SERVICE ENGINEER
San Juan, TX
Full-time
Onsite
Senior Level
5+ years expRockwell Automation is a global technology leader focused on enhancing productivity, sustainability, and agility for manufacturers. They are seeking an experienced Field Service Engineer to provide customer support through on-site installation, troubleshooting, and repair of complex equipment and systems.
HardwareIndustrial AutomationSales AutomationSoftware
Responsibilities
Configuration, commissioning, maintenance, diagnostics, and troubleshooting of Rockwell Automation software and hardware products
Provide technical support to customers during planned or emergency engineering services
Resolve technical issues related to Rockwell Automation products
Check out and approve operational quality of system equipment
Instruct customers in the operation and maintenance of the system
Be a company liaison with customer on administrative and technical matters for assigned projects
Learn in Rockwell Automation products and technologies
Prepare technical reports on what has been done during the services
Complete administrative tasks such as expense and time reports (Weekly)
Participate in the training processes provided by our organization
Qualification
Required
Bachelor's degree in engineering or related field
5 years' engineering and/or field/ services experience
Technical knowledge of Control / Network / Power (Ideal)
PLC Programming Experience with Rockwell Automation Products
Experience in the industrial automation field
Customer service experience
High English level
This job requires flexibility to travel up to 70% of the time, which can include both domestic and international trips
Preferred
Knowledge in Other Rockwell Automation product families: Rslogix 5, 500, 5000
Studio 5000 (CompactLogix, ControlLogix)
Factory Talk View Studio (ME,SE)
Factory Talk Historian, FactoryTalk AssetCentre, PlantPAx
Factory Talk Batch
Ethernet/IP, Stratix Switches
Multiple networks including (ControlNet, Ethernet, Device Net, Modbus or DH+)
Servo /Motion Control
Low Voltage Power Flex drives, products and applications
Benefits
Health Insurance
Employee Assistance Program (EAP)
Company
Rockwell Automation
Rockwell Automation specializes in industrial automation and information, makes its customers more productive.
10001+ employees
H1B Sponsorship
Rockwell Automation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (63)
2024 (93)
2023 (64)
2022 (59)
2021 (58)
2020 (64)
Funding
Current Stage
Public CompanyTotal Funding
$500MKey Investors
Public Service Commission of Wisconsin
2025-05-16Post Ipo Debt· $500M
2023-07-12Grant
1978-01-13IPO
Leadership Team
Blake Moret
Chairman and Chief Executive Officer
Christian Rothe
Senior Vice President & Chief Financial Officer
Recent News
Business Standard India
2026-01-02
Company data provided by crunchbase