Team Georgia Careers · 1 week ago
IT Business Analyst 1
Georgia - Bibb - Macon
Full-time
Hybrid
Entry Level
$46K/yr - $46K/yr
1+ years expForestry Commission, Georgia - GFC is seeking an IT Support Specialist 1 to provide management information system user support. The role involves troubleshooting end-user problems, analyzing software modifications, and conducting training programs for users.
Government Administration
Responsibilities
Provides customer support in the maintenance of systems
Provides ongoing operational and user assistance to address application problems, provide on-call application support and assist users with application operations
Provides technical support in the operation and use of application software systems
Receives additional training, as required, to gain full proficiency and experience in all areas
Communicates with all levels of management and user department personnel to discuss job execution status, requests for reprints, equipment status and related problems that may occur
Maintain accurate IT inventory
Installs and/or upgrades software on PC's as instructed
Qualification
Required
High school diploma/GED
Training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area
Preferred
Working Knowledge of Active Directory
Microsoft OS... Windows 10, Windows 11, Windows Server
Microsoft Office 365 a plus
High school diploma/GED and one (1) year of experience providing information and referral services to the public
Company
Team Georgia Careers
We're Team Georgia Careers, the official career website for the State of Georgia! 🍑 Making a difference in the lives of 10 million Georgians every day.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase