Desktop Support Engineer jobs in United States
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Droisys ยท 13 hours ago

Desktop Support Engineer

Droisys is an innovative technology company focused on helping companies accelerate their digital initiatives. They are seeking a Desktop Support Engineer to develop and implement IT infrastructure solutions, perform maintenance and support, and troubleshoot complex technical issues.

Artificial Intelligence (AI)ConsultingGamificationMachine LearningMobile AppsNFCSoftware
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H1B Sponsor Likelynote
Hiring Manager
Franklin Daniel (He/Him)
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Responsibilities

Design and Implementation Develop and implement robust IT infrastructure solutions including servers networks and storage systems
Maintenance and Support Perform regular maintenance and updates to IT systems troubleshoot and resolve technical issues and support endusers
Troubleshooting Resolve complex technical issues escalated from Level 1 and Level 2 support teams providing expertlevel troubleshooting and problem resolution
Security Management Implement and manage security measures to protect IT infrastructure from cyber threats and ensure compliance with security policies
Collaboration Work closely with other IT professionals including network engineers system administrators and security specialists to ensure seamless integration and operation of IT systems

Qualification

Infrastructure CablingIP Devices SupportSoftware TroubleshootingHardware TroubleshootingEnd User SupportNetworkingEffective CommunicationAttention to Detail

Required

Cable / Infrastructure Cabling
IP Devices L1 and L2 Support
Software and Hardware troubleshooting
End User Support
Bachelor's degree in computer science computer engineering technology information systems CIS MIS Engineering or related technical discipline or equivalent experience training
3 to 5 years of demonstrable handson IT work experience supporting and resolving diverse PC desktop software and hardware issues
Must be willing to travel
Infrastructure cabling experience
Support of IP devices experience
effective communication attention to detail

Preferred

Networking
Team environment and structure Onsite airport operations support team in a fastpaced environment
Will work alongside field techs and working autonomously to complete project tasks

Company

Droisys

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Droisys is leading innovative company working on technologies like gamification, Artificial Intelligence, app development, etc.

H1B Sponsorship

Droisys has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (8)
2023 (16)
2022 (7)
2021 (13)
2020 (14)

Funding

Current Stage
Growth Stage

Leadership Team

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Amit Goel
Chief Executive Officer
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Abhay Saini
Business Partner
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Company data provided by crunchbase