Applied Systems ยท 1 day ago
Manager, Cloud Operations
US
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $100K/yr
5+ years expApplied Systems is a company transforming the insurance industry by delivering innovative software and services. They are seeking a Manager, Cloud Operations to lead a team responsible for administering and maintaining SaaS solutions, ensuring operational efficiency and high service quality for their global customers.
InsuranceSoftware
Responsibilities
Lead and coach a 24x7 operations team to optimal productivity while ensuring operational efficiency, accurate change processing, and excellent service delivery
Build and maintain strong relationships with Cloud Services and Client Experience leadership to implement systems and processes that provide the best possible experience for our clients
Define and refine highly effective operations processes that ensure the stability and uptime of the production Cloud Systems while servicing customer requests, and with a hyper-focus on continual improvement
Ensure team compliance with secure data handling policies and best practices
Create and maintain accurate change management policy and procedural documentation
Provide advanced technical assistance and escalation support as needed
Qualification
Required
Bachelor's degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines
5+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software issues
Experience with Microsoft Windows Server and Client operating systems
2+ years of leadership experience with a strong service-oriented focus
Ability to work in a fast-paced, demanding, production service delivery role
Benefits
Medical, Dental, and Vision Coverage
Holiday and Vacation Time
Health & Wellness Days
A Bonus Day for Your Birthday
Company
Applied Systems
Applied Systems is a digital insurance agency that provides software for agency management systems.
1001-5000 employees
H1B Sponsorship
Applied Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2023 (3)
2022 (5)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CapitalGStone Point Capital
2018-10-16Series Unknown
2017-09-11Private Equity
2013-11-26Acquired
Leadership Team
Taylor Rhodes
CEO
Recent News
Life Insurance International
2026-01-11
2025-12-17
Company data provided by crunchbase