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Sunward · 12 hours ago

Director, Data Insights & Analytics

Albuquerque,NM,US

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Sunward is seeking a Director of Data Insights & Analytics to enhance the Credit Union’s data, business intelligence, and analytical capabilities. This role involves leading teams across Data Engineering, Business Intelligence, and Data Governance to ensure effective data management and support data-driven decision-making throughout the organization.

BankingFinancial ServicesNon Profit

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Oversee daily operations, workflow, and team performance within the Data Analytics department, ensuring alignment with departmental and organizational goals

Provide clear direction, constructive feedback, and professional development to foster team effectiveness and accountability

Recruit, onboard, and develop high-performing team members, providing coaching, skill-building, and growth opportunities

Promote a collaborative, accountable, and growth-oriented team culture consistent with the Credit Union’s values

Develop and implement the Credit Union’s Data & Analytics roadmap, translating enterprise strategy into actionable departmental initiatives

Lead teams across Data Engineering, Data Architecture, and Business Intelligence to deliver high-quality, reliable, and accessible data assets

Oversee and refine data governance practices to ensure stewardship, data quality, and adherence to regulatory and compliance requirements

Design and manage enterprise data frameworks that establish consistent definitions and trusted reporting standards

Direct the creation, maintenance, and distribution of dashboards, reports, and analytics tools that provide actionable insights for business and operational decisions

Partner with business leaders to understand data needs and deliver insights that inform strategic and operational outcomes

Foster a data-centric culture by promoting self-service analytics, data literacy, and informed decision-making across teams

Manage the department’s budget, staffing, and other resources to ensure efficient and effective delivery of analytics services

Ensure data privacy, security, and compliance with all applicable laws, regulations, and internal policies

Identify operational or team-level issues, implement corrective actions, and report outcomes to senior leadership

Perform other duties as assigned, supporting the department’s strategic and operational objectives

Qualification

Data analyticsBusiness intelligenceData governanceData architectureCloud-based data platformsData warehousingData visualization toolsAnalytical skillsLeadership skillsCommunication skillsProblem-solving skills

Required

Minimum of 8 years of experience in data analytics, business intelligence, or related disciplines

Minimum of 5 years of leadership experience managing technical teams

Bachelor's degree in computer science, information systems, statistics, business administration, or related field required, or directly related equivalent experience in lieu of a degree

Strong leadership and team management skills, including the ability to recruit, develop, and retain high-performing teams

Ability to foster a collaborative, accountable, and growth-oriented team culture aligned with the Credit Union's values

Excellent communication, influence, and collaboration skills to partner effectively across departments

Practices active listening, provides constructive feedback, and supports professional growth and skill development

Ability to manage multiple initiatives, prioritize effectively, and guide teams through change

Capable of translating enterprise strategy into actionable department-level objectives and ensuring team alignment with organizational goals

Builds trust, reinforces accountability, and motivates staff to deliver consistent, high-quality outcomes

Strong understanding of data architecture, integration, governance principles, and enterprise data frameworks

Deep knowledge of data warehousing and relational database systems (MS SQL Server, Oracle, or similar)

Proficiency with business intelligence and data visualization tools (e.g., Power BI, Tableau, Looker)

Proficiency in Microsoft Office and collaboration tools

Knowledge of resource planning, budget management, and staff development principles

Understanding of regulatory, compliance, and operational risk considerations related to enterprise data and analytics

Excellent analytical and problem-solving capabilities, with the ability to translate complex data into actionable business insights

Strong operational and technical acumen, including process improvement, workflow optimization, and performance monitoring

Ability to balance operational needs, compliance requirements, and team capabilities to achieve departmental outcomes

Proficient in resource planning, budget management, and vendor oversight to support efficient and effective department operations

Skilled in implementing corrective actions, resolving operational issues, and ensuring consistency and quality of service delivery

Adaptable to evolving technologies, tools, and platforms while maintaining focus on operational efficiency, compliance, and data quality

Capable of identifying and mitigating operational and regulatory risks related to data and analytics processes

Preferred

Experience within financial services or credit unions preferred

Experience with cloud-based data platforms (AWS, Azure, Snowflake, or similar) preferred

Proficiency with AWS data ecosystem, particularly Amazon Redshift, S3, and related tools; familiarity with cloud platforms such as Azure or Snowflake preferred

Working knowledge of data privacy laws and regulations (e.g., ISO, GDPR, CCPA) and their application to operational processes

Awareness of emerging data technologies, analytics platforms, and best practices

Company

Sunward

Sunward, formerly known as Sandia Laboratory Federal Credit Union (SLFCU), is one of New Mexico’s largest credit unions, serving 170,000+ members and managing more than $4.1 billion in assets.

Founded in 1948

Albuquerque, New Mexico, USA

501-1000 employees

https://gosunward.org

H1B Sponsorship

Sunward has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2022 (2)