Horizon Group USA ยท 2 days ago
Distribution Center Operations Manager - Fulfillment
McDonough, GA
Full-time
Onsite
Senior Level
$90K/yr - $105K/yr
5+ years expHorizon Group USA is seeking a Distribution Center Operations Manager - Fulfillment to oversee daily operations in a high-volume fulfillment warehouse. This role is responsible for ensuring accurate order processing while maximizing operational efficiency and providing leadership through coaching and performance management.
B2CChildrenConsumer GoodsDIYEducation
Responsibilities
Leads in a fast paced, deadline driven environment
Develop, lead, and implement strategic and tactical objectives supporting DC goals, budget, and customer service initiatives
Troubleshoot operational issues and take corrective action to ensure standards, budgets, and service levels are met
Implement best practices and performance standards to drive Key Performance Indicators (KPIs)
Provide leadership and maintain a department-wide team attitude environment
Leverage data and resources to identify operational opportunities
Ensure effective cross-functional communication occurs to resolve issues and accomplish goals
Modifies and communicates shifts in plans, goals, actions, or priorities to deal with changing situations and acts as a change agent
Communicates developmental opportunities for direct reports in regard to training, performance management, employee motivation, and leadership skills
Supervise, coach, and motivate a team, including full-time, and temporary staff, across multiple roles (e.g., pickers, packers, forklift operators)
Manage scheduling, attendance, and performance, addressing issues through coaching, performance improvement plans, or disciplinary actions as needed
Enforce safety standards and OSHA regulations, conducting regular walkthroughs to identify and mitigate risks
Ensure compliance with company policies, labor laws, and industry regulations
Provide end-of-shift reports summarizing production, staffing, safety, and any issues encountered
Communicate effectively with the General Manager and other managers/stakeholders to align priorities and resolve challenges
Qualification
Required
Must have a minimum of five (5) years of experience managing others in a high-volume distribution environment
Broad working knowledge of DC processes and operations
Thorough knowledge of RF Scanner and WMS systems functionality
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Access)
Must be a self-starter and be able to successfully execute initiatives with some guidance and accomplish stated goals
Effective oral and written communication skills
Strong leadership and team-building skills, with the ability to motivate a diverse workforce
Must be able to work effectively as part of a leadership team
Ability to build relationships at various levels and influence decisions
Knowledge of safety regulations (OSHA) and best practices in warehouse operations
Significant walking, bending, standing
Occasionally lifting up to 50 lbs
Ability to work a core 4 x 10 schedule Mon - Thurs, 6am - 4pm
Availability to work night shifts during peak season, as well as weekends, holidays, and overtime when necessary
Preferred
Wholesale distribution experience is a plus
Experience with heavy pick pack and e-commerce operations is a plus
Company
Horizon Group USA
Horizon Group USA offers customer-centric DIY kits, interactive educational kits, gardening kits, children, and outdoors products.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Grant Gie
VP of International Sales and Business Development
Recent News
Gifts & Decorative Accessories
2025-09-23
Gifts & Decorative Accessories
2025-05-08
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