Cushman & Wakefield · 9 hours ago
Facilities Management Operations Analyst
United States
Full-time
Remote
Mid, Senior Level
$60K/yr - $70K/yr
5+ years expCushman & Wakefield is a leading global real estate services firm, and they are seeking a Facilities Management Operations Analyst to support their Facilities Management and Engineering teams. The role involves ensuring compliance with strategic business objectives, managing data integrity and reporting tools, and enhancing efficiency in IFM services.
CommercialCommercial Real EstateConsultingLeasingLegalProperty Management
Responsibilities
Work cross-functionally with stakeholders and business partners to ensure goal-oriented programs and operational strategies align with account goals, leveraging internal company-wide resources and advocating, supporting, and increasing adoption of account-wide IFM initiatives
Assist in the preparation of IFM market, personnel, and related fleet or other resource information for use in presentations and meetings and speak to market information
Dissect processes and information to construct clear findings resulting in improvement recommendations, such as designing changes to a functional unit’s workflow and influencing others to buy in on those changes
Manage the project work (task, sequencing, milestones, risk, and contingencies) to ensure that the project is launched on time and within time constraints
Interprets collected data. Identifies functional requirements through process analysis, review of documents and procedures
Maintain organized records to ensure any implemented system of checks and balances is being continually met for IFM compliance
Conducts audits and inspections and documents the organization's processes to ensure performance and adherence to quality requirements
Ability to work in and maintain complex database applications (for example, SharePoint sites, BI dashboards, and playbooks)
Development of operational standards/playbooks / operating manuals for all aspects of the client workplace
Proactively review workplace systems/processes to innovate and continuously improve the customer journey and workplace experience
Skilled in creating presentations, process flows, and diagrams to accompany documentation
Understanding internal and external clients’ requests and maintaining the skills, knowledge and know-how to clarify requests in order to deliver desired results
Possess strong knowledge of Microsoft Office 365 applications
Ensure corporate standards and internal company processes and systems are leveraged
Comply with all company and account safety procedures, including completing all required C&W Safety Training as scheduled annually
Other duties as assigned
Qualification
Required
A High School Diploma or GED Equivalent is required
Minimum of 5+ years' or more of administrative support or operational coordinator experience is required
Advanced proficiency with standard office applications and industry software such as Microsoft Office (SharePoint, Word, Excel, Access, Outlook, and PowerPoint), Smartsheet, Adobe Acrobat, and GSuite conferencing with MS Teams, Zoom, BlueJeans
Ability to identify and resolve any problems in the IMF operations processes
Ability to provide solid customer service while exercising diplomacy
Ability to work independently with minimal supervision and manage time efficiently
Strong organizational skills with the ability to multi-task -productively and efficiently work on multiple projects simultaneously in a fast-paced, ever-changing environment
Ability to grasp modern technology quickly
Ability to work in and maintain complex database applications (for example, SharePoint sites, BI dashboards, and playbooks)
Understanding internal and external clients' requests and maintaining the skills, knowledge and know-how to clarify requests in order to deliver desired results
Possess strong knowledge of Microsoft Office 365 applications
Comply with all company and account safety procedures, including completing all required C&W Safety Training as scheduled annually
Preferred
Higher level education, having obtained an AA, BA, BS, or related is preferred but not required
Understanding of Facilities Management a plus
Knowledge of the real estate industry and business model a plus
Benefits
Health, vision, and dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life, and disability insurance programs
Paid and unpaid time away from work
Company
Cushman & Wakefield
Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services.
10001+ employees
H1B Sponsorship
Cushman & Wakefield has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (2)
2022 (6)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$734.8MKey Investors
GreystoneCitizens BankVanke
2023-10-10Post Ipo Debt· $223.8M
2023-08-08Post Ipo Debt· $400M
2022-10-13Post Ipo Debt· $27.3M
Leadership Team
Matthew Bouw
CEO Asia Pacific & EMEA
Michelle M. MacKay
CEO
Recent News
2026-01-08
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2026-01-07
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2026-01-07
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