ApTask · 1 month ago
Client Services Project Coordinator
Charlotte, NC
Full-time
Onsite
Entry Level
$20/hr - $21/hr
1+ years expApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. The Client Services Project Coordinator will support Project Managers in project execution and ensure superior client service standards in all client interactions, while collaborating with various internal departments.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Project Execution - Meet project requirements (kick-off meetings, deadline management, client status reporting and other necessary project communication, and coordinate with the various operational teams) to deliver all project deliverables on time, within budget and at the highest quality standards
Internal Collaboration - Responsible for working with internal operational groups throughout the projects’ lifecycles and coordinating deliverables to meet project objectives
Client Communication - Respond to client communications timely and accurately; understand client needs and feedback, collaborate and consult with clients and/or support project management team in doing so; follow up and communicate client's needs internally
Reporting & Documentation – Provide project reporting, perform analysis of reporting to ensure quality and contextualize results for client, draft project telephone scripts and website text, assist in development of business rules
Towards this goal, the Project Coordinators will work with the Project Managers in Client Services as well as other operational departments to continually enhance service quality standards to meet and/or exceed client expectations
This position is responsible for fostering a team environment and building cooperation between client services team members, and other departments to provide the highest quality service standards
A critical component of the job is to manage and resolve complex tasks
Qualification
Required
1+ year work experience with direct client/customer contact in a professional environment
Excellent verbal and written communication skills with a professional, calm demeanor
Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment
Experience with MS Office Suite, specifically Word, Excel, and Outlook
Preferred
Bachelor's Degree or other relevant industry experience is preferred
Benefits
Subsidized insurance coverage
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
201-500 employees
H1B Sponsorship
ApTask has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Taj Haslani
Founder
Recent News
Company data provided by crunchbase