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Workshop · 5 days ago

Sales Engineer

Omaha

Full-time

Onsite

Mid Level

Workshop is a fast growing, venture-backed startup based in Omaha, Nebraska and we’re on a mission to create more happy Mondays for employees everywhere. As a Sales Engineer, you will be responsible for ensuring the team’s ability to meet sales revenue goals by orchestrating the free trial experience, conducting product training, and facilitating smooth hand-offs during onboarding.

EmailSoftwareUnified Communications

Responsibilities

Set up free trial accounts for prospective clients, coordinating and implementing technical steps such as DNS when necessary

Replicate and customize newsletters to showcase our software's capabilities effectively

Collaborate directly with the prospects IT team to fulfill requirements necessary for securing deals

Keep the IT approval process on track by proactively following up on approval statuses

Address any inquiries or concerns via email promptly and comprehensively

Serve as a liaison between the sales and product teams, ensuring alignment on product knowledge and messaging

Conduct comprehensive product training sessions for Account Executives (AEs), equipping them with the necessary insights to effectively showcase our solutions

Participate in shadowing new AE calls, providing constructive feedback on product knowledge and sales techniques

Engage in product role-playing exercises with new AEs to enhance their proficiency

Gather detailed technical setup requirements and meticulously document them in the CRM (Hubspot)

Relay technical setup notes to the onboarding team to facilitate a smooth transition from sales to implementation

Qualification

Software Sales EngineeringIT Processes UnderstandingProduct DemonstrationsTechnical Training DeliveryCRM (Hubspot)Communication SkillsOrganizational SkillsAdaptability