Tandym Group · 1 week ago
ServiceNow Product Owner
Tandym Group is a leading education organization based in New York City seeking a ServiceNow Product Owner to oversee the strategy and roadmap of the ServiceNow platform. This role focuses on enhancing reporting, analytics, and business processes to drive insight and automation across various departments.
EmploymentRecruitingStaffing Agency
Responsibilities
Own the ServiceNow product vision, roadmap, and success metrics
Govern platform standards, data quality, reporting consistency, and change management
Design and maintain executive and operational dashboards, KPIs, and data models
Leverage ServiceNow reporting and Performance Analytics to identify trends, gaps, and optimization opportunities
Evaluate and redesign enterprise processes using ServiceNow workflows and automation
Reduce manual effort, improve cycle times, and enhance the employee experience
Provide hands-on oversight of configuration to ensure alignment with product and process intent
Manage releases, environments (DEV/UAT/PROD), and platform hygiene
Act as a strategic partner to cross-functional teams, translating business needs into platform solutions
Support enterprise initiatives (e.g., new school openings) through scalable workflows and reporting
Perform other duties, as needed
Qualification
Required
5+ years of hands-on ServiceNow experience
Bachelor's Degree
Proven experience owning enterprise workflows, dashboards, and KPIs
Strong analytical skills with a track record of driving process improvements through data
Excellent communication and stakeholder management skills
Preferred
Reporting and Performance Analytics experience
Company
Tandym Group
Tandym Group is a provider of full-service recruitment, temporary staffing, and workforce management solutions in the Northeast and Florida.
H1B Sponsorship
Tandym Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Mill Rock CapitalNew Heritage Capital
2021-04-06Private Equity
2016-10-06Series Unknown
Recent News
2025-11-05
2025-10-29
Company data provided by crunchbase