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2K · 20 hours ago

Senior Manager, Community Relations (CORE GAMES)

Novato, California, United States

Full-time

Hybrid

Senior Level

$150K/yr - $223K/yr

6+ years exp

2K Games is a global video game company known for publishing influential titles. They are seeking a Senior Manager of Digital Community Relations to guide a team in driving community management strategies across their Core Games portfolio, advocating for player needs and enhancing community engagement.

Developer APIsPublishingSoftwareSportsVideo Games

H1B Sponsor Likely

Responsibilities

Partner across the Core Games franchise groups (Global Brand Marketing, Social, Influencer, Communications, Product) and our Studio partners, to champion the needs and wants of our players and help improve our game experiences

Create a feedback loop for title communities and brainstorm ways to cross-leverage and promote our players and their needs to the 2K Marketing teams and Studio stakeholders

Assist the marketing, social, and communication teams with coordination and execution of various marketing requests of the development team

Collaborate with cross-functional publishing partners (Global Brand Marketing, Communications, Product Development, Partnerships & Licensing, Legal, and the Studio) in defining and authoring the community growth strategies for our beloved communities across the studio portfolio and the platforms where our experiences are featured

Develop and execute against key Social, Community and Influencer programs that celebrate and promote our passionate fan base for the advocates that they are, stoking the core and incentivizing new fans to join and grow our communities

Identify key creator opportunities that can both engage and grow our communities in the most creative and positive ways possible

Ladder up all community activations in support of the master Global Marketing Strategies for our titles

Define and Report on key Campaign community engagement and growth performance metrics, providing regular performance analysis and reporting on player sentiment, needs, and wants

Lead, develop, and grow a team of Community managers, defining clear roles and responsibilities, overseeing day-to-day workflows, supporting career development, and guiding progress toward team OKRs

Serve as a strategic cross-functional partner, advocating for players and negotiating effectively on their behalf

Communicate Community strategies, insights, and recommendations to studio leadership and 2K stakeholders, regularly presenting plans, performance results, and player-focused findings that shape product and marketing roadmaps

Qualification

Community ManagementSocial Media StrategyInfluencer EngagementCommunity AnalyticsGaming Industry KnowledgeOrganizationCollaborationCommunicationCreativity

Required

6 - 8 years working in a comparable digital community building and/or social role within gaming, media or entertainment

Innate knowledge, experience, and passion for engaging and growing core entertainment communities, developing meaningful ground floor relationships that create fans for life

Thorough understanding of community listening & analytics, utilizing third party tools such as Sprinklr, Tubular, and Meltwater, in addition to platform native analytics tools within Steam, Discord, Youtube, etc

Deep understanding of social media platform nuances, as well as the creator and influencer ecosystem (especially TikTok, Reddit, Twitch, YouTube, Discord)

Knowledge of global streaming platforms and creative vision for how to leverage them for Gearbox

Highly collaborative with others, contributing creative and innovative ideas for engaging and growing our community!

Outgoing, intellectually curious and can proactively reach out to people to build key relationships

Willing to roll up your sleeves and get things done

Highly organized, timely and communicative

Extensive knowledge of the video game landscape, with specific knowledge of Borderlands, Tiny Tina's Wonderlands, Gearbox Publishing, and the Looter-Shooter genre of franchises

Ability to aggregate, synthesize, and analyze data, communicating key learnings cross-functionally

Benefits

Medical, dental, vision, and basic life insurance coverage

14 paid holidays per calendar year

Paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program

Up to 10 paid sick days per calendar year

Paid parental and compassionate leave

Wellbeing programs for mental health and other wellness support

Family planning support through Maven

Commuter benefits

Reimbursements for fitness-related expenses

Company

2K

Glassdoor3.6

2K is a development studio that develops and publishes sports-based video games. It is a sub-organization of Take-Two Interactive Software.

Founded in 2005

Novato, California, USA

1001-5000 employees

http://2k.com

H1B Sponsorship

2K has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (18)

2024 (11)

2023 (19)

2022 (15)

2021 (24)

2020 (19)