2HB Incorporated · 11 hours ago
Senior Systems Administrator
2HB Incorporated is seeking a Senior Systems Administrator in order to support its government customer in Annapolis Junction, MD. The role involves providing support for implementation, troubleshooting, and maintenance of IT systems, managing IT infrastructure, and ensuring the day-to-day operations of various devices and systems.
Information ServicesInformation TechnologyManagement ConsultingProject ManagementSecuritySoftwareSoftware EngineeringWeb Development
Responsibilities
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
Manages IT system infrastructure and any processes related to these systems
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provides support for the escalation and communication of status to agency management and internal customers
Provides support for the dispatch system and hardware problems and remains involved in the resolution process
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
Qualification
Required
Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
Bachelor's degree in a technical discipline from an accredited college or university is required
Five (5) years of additional SA experience may be substituted for a bachelor's degree
This is a full-time position, and requires a TS/SCI/Full Scope Polygraph Clearance