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Rhode Island School of Design · 2 days ago

Student Financial Services Counselor

Providence

Full-time

Hybrid

Entry Level

2+ years exp

Rhode Island School of Design (RISD) seeks a Student Financial Services Counselor to join the Student Financial Services (SFS) Department. The SFS Counselor will serve as the main contact for student financial services, assisting students and families with financial aid, student accounts, and related inquiries while ensuring compliance with federal regulations.

Education

Diversity & Inclusion

H1B Sponsor Likely

Responsibilities

Counsel and assist current and prospective students and families in all areas of financing their RISD education (financial aid, student accounts, student employment)

Process, audit and reconcile student account receivables. Complete outreach to resolve student account receivable balances

With an in-depth understanding of Title IV regulations, review, determine and verify student scholarship eligibility. Track, process and record outside scholarships, including interactions with various organizations. Create invoices, submit and confirm payment for third party invoicing

Answer phone and departmental emails in a timely and professional manner

Assist with federal verification processes, ensuring compliance with all Title IV regulations and eligibility requirements

Post, deposit and reconcile student payments

Create student statements, specialty 1098-T tax forms and Canadian Tax forms by request

Participate in Student Financial Services programs and contribute and distribute communication materials including, but not limited to, financial literacy sessions, loan exit counseling, graduation and orientation and recruitment events

Maintain knowledge of current federal, state and institutional guidelines and regulations related to student financial services. Attend state and regional trainings, on-line learning courses, and professional network groups. Evaluate and apply learnings as appropriate to RISD Student Financial Services processes and services

Communicate Student Financial Services policies and procedures to all constituents, internal and external, in clear, timely and customer friendly ways

Place orders for office/staff supplies and materials as needed

Assist with the hiring, training and management of student employees

Responsible for front desk coverage during operational hours

Qualification

Financial aid experienceTitle IV regulations knowledgeCustomer service skillsFinancial literacyComputer skillsDiversityInclusionMS WordExcelStudent information databasesWeb-based applicationsWorkday Student experienceCommunicationInterpersonal skills

Required

Bachelor's Degree or equivalent combination of education and experience

Minimum two years of financial aid, student financial services experience, or relevant experience

Ability to work with and help foster a diverse and inclusive culture

Excellent communication, customer service, and interpersonal skills

Financial literacy or familiarity with financial aid

Strong computer skills including MS Word, Excel, student information databases, and Internet or web-based applications

Preferred

Thorough knowledge of Title IV regulations and programs

Workday Student experience

Company

Rhode Island School of Design

Rhode Island School of Design is a school in Providence.

Founded in 1877

Providence, Rhode Island, USA

501-1000 employees

http://www.risd.edu/

H1B Sponsorship

Rhode Island School of Design has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (4)

2023 (4)

2022 (6)

2021 (4)

2020 (15)