Family Allergy & Asthma ยท 4 days ago
Accounts Receivable Collections Specialist- Remote
United States
Full-time
Remote
Entry, Mid Level
2+ years expFamily Allergy & Asthma is seeking an Accounts Receivable Collections Specialist who will provide outstanding customer service while managing accounts receivable collections. The role involves developing repayment plans, following up on overdue accounts, and resolving customer billing issues.
Health CareMedicalTherapeuticsWellness
Responsibilities
Develop effective repayment plans
Follow-up with clients on overdue accounts
Oversee all monthly payments and refunds
Respond to client account queries in a timely and professional manner
Consulting and helping clients with billing and credit problems
Managing payments and refund operations
Developing measures encouraging timely payments
Reporting on collection operations and customer account updates
Facilitate resolution of customer billing problems with bill initiating department for delinquent accounts
Make outbound collections efforts including making calls in a professional manner and sending emails concerning outstanding balances in accordance with Collections Standards
Provide reports to stakeholders as assigned
Review open accounts for collections efforts to reduce the number of aged items and aged balances in assigned portfolio
Qualification
Required
High school diploma or equivalent qualification required
2+ years' experience working in a healthcare Collection Specialist position
Profound knowledge of collection techniques and billing procedures
Excellent communication skills, both written and oral
Good level of problem-solving and negotiation skills
Strong understanding of billing and collection processes
Outstanding communication and interpersonal skills
In-depth knowledge of laws and policies related to debt collection
Good administrative skills
Company
Family Allergy & Asthma
Family Allergy & Asthma provides allergy skin testing, immunotherapy, pulmonary function testing and stinging insect testing services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
James Sublett MD
Chief Medical Officer and Co-Founder
Steve Pollard
Co-Founder, Research Director
Recent News
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