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Chubb · 4 days ago

Senior Manager, Marketing & Communications – North America Claims

Exchange Place Centre, 9th Floor, Jersey City, NJ, 07302, US

Full-time

Onsite

Mid, Senior Level

$108K/yr - $156K/yr

7+ years exp

Chubb is a world leader in insurance, and they are seeking a Senior Manager for Marketing & Communications in their North America Claims organization. The role involves creating impactful communications and marketing materials, partnering with senior leadership, and ensuring the company's voice is elevated across various channels.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Own the narrative. You’ll turn complex subject matter into engaging and impactful stories – whether you’re writing executive communications, developing articles, drafting thought leadership or shaping executive presentations

Dig deep. You’ll approach topics with a journalist’s mindset: researching thoroughly, learning quickly and becoming a subject matter expert who can confidently guide key partners

Create communications that resonate. You’ll write with intention and precision, using strong AP style fundamentals, keen attention to detail and an instinct for what engages internal and external audiences

Turn quality content under tight deadlines. You’ll be able to respond in real time to business demands

Partner with leaders. You’ll work closely with executives, offering guidance, messaging support and direction on how best to communicate across multiple channels

Build experiences, not just events. You’ll help shape high-touch, high-impact moments – including Town Halls and client events – designing programs that reinforce our brand and influence outcomes

Collaborate across the business. You’ll navigate multiple teams, functions and partners with ease, ensuring alignment and consistency in every communication

Strengthen our presence. You’ll contribute to broader marketing and communications initiatives, reflecting our brand

Qualification

MarketingCorporate CommunicationsJournalismAP Style MasteryContent CreationEvent ManagementStakeholder ManagementAnalytics ExpertiseMicrosoft WordMicrosoft PowerPointCuriosityPolished CommunicationAdaptability

Required

You have a minimum of 7+ years of experience in marketing, corporate communications, journalism or a related field

You're an impeccable writer, editor and storyteller with mastery of AP style and a reputation for clean, precise work

You can adapt tone and voice for different channels and audiences

You have demonstrable experience creating internal messages, articles, presentations, talking points and other research-based content, and have a portfolio of published work

You bring experience with events and town halls, and you understand how to design moments that influence outcomes

You're energized by high-level projects, tight turnarounds and the chance to shape a brand's voice

You're comfortable managing internal and external stakeholders of all levels, balancing perspectives and building alignment

You're a quick study and skilled interviewer who can dive into new subjects, ask the right questions and synthesize information from subject matter experts

You have a familiarity with financial services and/or insurance topics and understand the varieties of B2B and B2C subject matter

You have expertise using analytics to measure and refine content effectiveness

You're adaptable, curious, polished and always looking for ways to elevate the work

You are an expert in Microsoft Word and PowerPoint