Leland Management ยท 1 day ago
General Manager (onsite CAM)
Kissimmee,FL,US
Full-time
Onsite
Senior Level
5+ years expLeland Management is seeking an experienced General Manager to lead a large residential community with resort-style amenities. The role involves overseeing daily operations, financial performance, and staff leadership while ensuring compliance and a positive experience for residents and guests.
Real Estate
Responsibilities
Manage the daily operations of assigned community associations, ensuring excellent homeowner and guest service
Conduct regular site inspections and ensure compliance with association covenants and restrictions
Oversee maintenance programs and solicit, review, and manage vendor bids and contracts
Supervise a leadership team; conduct performance evaluations and promote a culture of service and accountability, ensuring owner and guest experience remains a top priority
Serve as the primary liaison between homeowners, the Board of Directors, and vendors
Provide prompt, courteous, and professional service to residents, guests, and employees
Coordinate and facilitate Board of Directors and committee meetings, including preparation of agendas, minutes, and management reports
Prepare and present monthly management reports and board packets
Develop and manage annual operating budgets exceeding $3 million
Review financial statements, track expenditures, and ensure financial goals and statutory requirements are met
Maintain accurate records of all association and department financial activities
Oversee Food & Beverage expenses, inventory, and cost of goods sold
Oversee financial operations and budgeting for the Master Association and its sub-associations, ensuring proper allocation, reporting, and compliance across all entities
Support and coordinate governance, meetings, and reporting for the Master Association and its sub-associations, as applicable
Ensure all association activities comply with applicable Florida Statutes (Chapter 720) and governing documents
Investigate and resolve violations and complaints in accordance with legal and policy guidelines
Ensure Food & Beverage operations comply with Florida Department of Health codes and standards
Maintain up-to-date resident and vendor records using association management software
Utilize Microsoft Office Suite (Word, Excel, Outlook) for communication, reporting, and document management
Ensure confidential handling of all resident and association data
Oversee clubhouse operations, including Food & Beverage services with annual revenues exceeding $75,000
Ensure amenities and common areas remain in excellent condition
Coordinate licensing, permits, and ensure compliance with applicable agencies
Qualification
Required
Florida Community Association Manager (CAM) License (required)
Minimum 2 years of Food & Beverage operations experience
Strong knowledge of Florida Statutes Chapter 720
Proven experience in operations management, budgeting, vendor relations, and staff supervision
Excellent written and verbal communication skills
Ability to work independently while collaborating effectively within a team environment
Preferred
Minimum 5 years of community association management experience; on-site or resort-style environment preferred
Proficiency in Microsoft Office; association management software experience preferred
Company
Leland Management
Leland Management is a real estate company that offers community association management and commercial property management services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Daniel Furlow, CPA
VP/CFO
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