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Tao Group Hospitality · 2 days ago

Email Designer, CRM & Loyalty - Corporate New York

NYC Metro Area

Full-time

Onsite

Mid Level

$85K/yr - $95K/yr

3+ years exp

Tao Group Hospitality is a company that focuses on creating memorable guest experiences, and they are seeking an Email Designer to enhance their CRM & Rewards ecosystem. The role involves designing high-performing email templates and maintaining design systems to optimize user experience and engagement across various marketing campaigns.

Food and BeverageFood ProcessingRestaurants

Hiring Manager

Lluvia Galindo

Responsibilities

Design email templates and modules (promotional, lifecycle, transactional, loyalty) that are on-brand and optimized for mobile and desktop

Build and maintain scalable design systems in Figma, including components, modules, and style libraries used across CRM campaigns

Apply best practices for responsive email design, typography, hierarchy, and UX to drive opens, clicks, and conversions

Translate analytics and campaign goals into intuitive, high-impact visuals

Partner with marketing, brand, and data teams to ensure creatives align with customer lifecycle strategies

Maintain a library of reusable components for rapid activation

QA test all CRM creatives across devices and email clients

Assist and/ or complete additional tasks as assigned

Qualification

FigmaAdobe Creative SuiteResponsive email designHTML/CSSProblem-solvingCommunication skillsTeamwork

Required

3–5 years of digital design experience (hospitality, entertainment, or lifestyle brands preferred)

Expert in Figma, Adobe Creative Suite, and CRM-friendly design tools (e.g., Stensul, Salesforce Content Builder)

Strong understanding of responsive email design, typography, and UX/UI for mobile

Portfolio showing creative use of data and personalization

Must have strong problem-solving skills

Excellent written and verbal communication skills required

Ability to work under pressure and meet deadlines

Must have good positive energy throughout the day

Must be able to read the computer monitors and print legibly

Must be able to sit and/or stand for extended periods of time

Must be able to move quickly through work and set the pace in the office

Must be able to push and lift up to 25 lbs

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain a high level of confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment