Contact Center Agent jobs in United States
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Ledgent Technology ยท 22 hours ago

Contact Center Agent

Ledgent Technology is a leading Electronic Company, and they are seeking a Contact Center Agent to join their team. The role involves communicating effectively with clients and managing cases while prioritizing tasks.

Staffing & Recruiting
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Culture & Values
Hiring Manager
Blair West
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Responsibilities

Skillfully communicating with clients and colleagues, gathering and sharing information over the phone and in digital mediums
Create, edit and close cases according to processes and needs
Prioritize tasks to accomplish them successfully

Qualification

Task prioritizationClient interactionDigital communicationCase managementCommunication skills

Required

Ability to work weekends, evenings, and major holidays if needed
100% on site in Eastvale, CA
Skillfully communicating with clients and colleagues
Gathering and sharing information over the phone and in digital mediums
Creating, editing and closing cases according to processes and needs
Ability to prioritize tasks to accomplish them successfully
Clear and effective communication with necessary soft skills

Company

Ledgent Technology

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Ledgent Technology, a business line of Roth Staffing Companies, utilizes proven processes and their robust professional network to place qualified technology professionals in contract, contract-to-hire, direct-hire roles and project teams throughout the US.

Funding

Current Stage
Late Stage
Company data provided by crunchbase