PersonalRX · 1 day ago
Patient Care Coordinator
PersonalRx is an innovative and rapidly growing national pharmacy seeking a detail-oriented and organized Patient Care Coordinator to join their team. The role involves communicating with pharmacies, physicians, and patients to ensure seamless medication coordination and improve patient care.
Retail
Responsibilities
Contact retail pharmacies to transfer prescriptions
Communicate with doctors’ offices to obtain new prescriptions
Handle incoming calls from pharmacies and physician offices
Accurately document call outcomes in our system
Communicate call status and updates to internal team members
Qualification
Required
High school diploma or equivalent
Fluent in English
Professional phone presence with strong empathy and attention to detail
Ability to commute to East Rutherford, NJ
Availability for a full-time, first-shift schedule
Preferred
1+ year of retail pharmacy experience
1+ year of customer service or patient care experience
CPhT certification (PTCB or NHA/ExCPT)
NJ State Pharmacy Technician License
Bilingual (English/Spanish)
Benefits
401(k)
Paid time off
Employee referral program
Opportunities for advancement based on performance