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Pandora · 1 day ago

Intern, E-Commerce Omni Channel

New York, NY

Internship

Onsite

Intern

$18.50/hr - $18.50/hr

Pandora is the world's largest jewellery brand, specializing in design and marketing of accessible luxury jewellery. The internship program is designed for students to gain real-world experience by collaborating on projects that enhance omnichannel operations and support business growth.

Manufacturing

No H1B

Responsibilities

Lead assigned omnichannel projects, including Buy Online Pick Up In Store (BOPIS), Buy Online Return in Store (BORIS), Add-On Sales, and Endless Aisle initiatives to support growth, efficiency, and bring Pandora closer to becoming a unified retailer

Collaborate with Retail Operations, Communications, and IT teams to support process improvements and project execution

Monitor and analyze omnichannel KPIs, such as sales performance, service level agreements (SLAs), and cancellation rates

Support the implementation of omnichannel operations in all new store openings, relocations, and remodel projects

Conduct in-depth analyses to optimize omnichannel operations within stores, driving business growth and efficiency

Work closely with store operations to ensure that associates have the proper tools and accountability to drive back to goals

Complete a capstone project focused on omnichannel optimization, applying insights and learnings gained during the internship

Secondary responsibilities will be in helping to support on cross-functional ecomm initiatives outside of Omni scope

Qualification

Omnichannel project managementData analysisMicrosoft Office SuiteEagerness to learnTeam collaborationCommunication skillsProblem-solving skillsOrganizational skills