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Boston Children's Hospital · 11 hours ago

Per Diem - Image Service Representative (On-Call)

Boston

Full-time

Onsite

Entry Level

$19.83/hr - $29.49/hr

1+ years exp

Boston Children's Hospital is a leading healthcare institution, and they are seeking a Per Diem - Image Service Representative. The role involves managing patient film and digital image records, responding to inquiries, and ensuring compliance with medical information release policies.

Health CareHospitalMedical

H1B Sponsor Likely

Responsibilities

Receiving, prioritizing, and responding to requests for patient film/digital image records in accordance with established procedures and guidelines

Accessing hospital and departmental information systems to track and locate film/digital image files and creating logs and coding files as needed

Retrieving and delivering films/digital images to designated locations within the department and throughout the Hospital

Preparing and digitally converting images for viewing by the radiologist or customer

Retrieving requested patient files, completing required logs and records, and digitally converting when necessary

Training others on the use of the digitizer and PACS cube functionality

Receiving and responding to routine and urgent inquiries regarding the status and location of missing files and digital images

Researching manual and computer records to locate and retrieve requested files and digital images for physicians, parents/patients, and other hospital and departmental staff

Investigating and resolving image tracking and location issues and problems, recommending possible solutions and referring unusual or sensitive matters to the supervisor

Answering, screening, and routing telephone calls and greeting and directing patients/parents, physicians, and other hospital staff

Responding to requests for routine information and assistance, referring callers to appropriate personnel or locations as needed

Receiving and recording digital image requests, providing basic information on radiologic procedures, and reading radiology report results to callers as appropriate

Adhering to government rules on the release of medical information

Following JCAHO, HIPAA, and legal policies on the release of information

Qualification

Analytical skillsUnderstanding human anatomyData interpretationCustomer serviceCommunication skills

Required

High School Diploma/GED

1 year of experience

Analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations, which are relatively routine

Ability to understand and respond to written or verbal instructions. Incumbents must respond appropriately to instructions, questions or requests for information

Contact with patients and/or visitors which involves courtesy

Ability to understand basic human anatomy

Company

Boston Children's Hospital

Glassdoor4.0

Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care.

Founded in 1869

Sandwich, Massachusetts, USA

10001+ employees

https://www.childrenshospital.org/

H1B Sponsorship

Boston Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (3)

2023 (3)

2022 (2)

2020 (4)