Hearing Speech + Deaf Center ยท 1 day ago
Office Manager-Eastgate
Cincinnati, OH
Full-time
Onsite
Mid LevelHearing Speech + Deaf Center (HSDC) is a mission-driven organization dedicated to empowering communication for individuals and families in Greater Cincinnati. They are seeking an Office Manager to ensure all administrative tasks are completed accurately and efficiently, allowing clinicians to deliver high-quality services to clients.
ConsultingHealth CareHospitalNon Profit
Responsibilities
Provides in-take support to families and clinicians: coordinates clinical schedules for primary offices as well as assisting other office managers, their locations, and place-based service locations
Calls insurance to verify insurance benefits for every patient and advise patient/parents of benefit via telephone or e-mail prior to appointments
Maintains accurate and thorough records including demographics (verifies current information at every visit) and patient accounts including verification of insurance coverage, prior authorizations, physician referrals as needed & tracks authorized visits
Greets all clients and visitors in a professional, courteous and gracious manner
Answers all incoming calls in a professional, courteous and gracious manner
Assists HRG and billing with support requested including clinician credentialing, contracts with insurance companies, demographics, etc. if needed
Provides administrative support to Clinical Services
Processes credit card payments and co-pays as needed
Coordinates all hearing aid shipping, contacts patient to arrange for pick-up, completes all paperwork associated with transactions
Oversees office facilities: arranges for the opening and closing of the physical office ensuring proper security is maintained
Maintains waiting room/bulletin board/including maintaining appropriate reading materials for children and parents and agency publications
Provides back-up coverage for office managers as needed
Submits supply requests according to agency protocol as needed
Submits Work Order requests to appropriate contact as needed
Meets productivity standards of the agency
Adheres to all agency/department policies and procedures
Other duties as assigned
Qualification
Required
Provides in-take support to families and clinicians: coordinates clinical schedules for primary offices as well as assisting other office managers, their locations, and place-based service locations
Calls insurance to verify insurance benefits for every patient and advise patient/parents of benefit via telephone or e-mail prior to appointments
Maintains accurate and thorough records including demographics (verifies current information at every visit) and patient accounts including verification of insurance coverage, prior authorizations, physician referrals as needed & tracks authorized visits
Greets all clients and visitors in a professional, courteous and gracious manner
Answers all incoming calls in a professional, courteous and gracious manner
Assists HRG and billing with support requested including clinician credentialing, contracts with insurance companies, demographics, etc. if needed
Provides administrative support to Clinical Services
Processes credit card payments and co-pays as needed
Coordinates all hearing aid shipping, contacts patient to arrange for pick-up, completes all paperwork associated with transactions
Oversees office facilities: arranges for the opening and closing of the physical office ensuring proper security is maintained
Maintains waiting room/bulletin board/including maintaining appropriate reading materials for children and parents and agency publications
Provides back-up coverage for office managers as needed
Submits supply requests according to agency protocol as needed
Submits Work Order requests to appropriate contact as needed
Meets productivity standards of the agency
Adheres to all agency/department policies and procedures
Other duties as assigned
Company
Hearing Speech + Deaf Center
Hearing Speech + Deaf Center is a helathcare company that provides non profit services to speechless and deaf patients.
Founded in 1925
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase