Broadcom · 1 day ago
Client Services Consultant - Mainframe AIOps
Plano, TX
Full-time
Hybrid
Entry, Mid Level
$59K/yr - $90K/yr
2+ years expBroadcom is a technology company that focuses on delivering innovative solutions. The Client Services Consultant - Mainframe AIOps role is responsible for providing technical leadership and support to customers, ensuring their needs are met through effective communication and collaboration with account teams.
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Responsibilities
Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs
Meet or exceed Broadcom's stated financial quotas and targets
Demonstrate mastery with Broadcom's internal processes, systems and support structure
Demonstrate high-level proficiency and skill
Collaborate with, and effectively run virtual team(s)
Assist the Broadcom Account Director, Solution Architect, and/or Partner Account Director in technically qualifying solutions and their benefits to customers and/or partners
Work closely with the account team and the customer or partner to obtain a deep understanding of the customer's technology needs or partner's offerings and architect a solution to meet them
Build relationships across customer's or partner's IT silos and offerings to understand, build, document and share our knowledge of their infrastructure, challenges and potential technical impact of planned projects
Understand and act as a valued resource early and often within the customer's decision-making process (e.g.: during the idea or conceptual stages)
Execute and/or coordinate complex product integration demonstrations and proofs of concept, customizing the demonstrations as necessary to address the customer's specific needs and environment
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom
Provide technical specifications and requirements documentation as necessary to support the proposed solution
Effectively position and present the benefits of Broadcom's solutions and specifically how our solutions will support the client's technical and functional requirements
Provide technical leadership and oversight during Trials, Proof-of-Concept (POCs), complex demos, etc., as warranted
Ensure technical requirements required by the proposed solution are clearly communicated to and understood by the client and meet the client's expectations
Effectively communicate Broadcom's key competitive differentiators, by solution as defined by Broadcom product groups
Foster and build relationships with customers and partners to develop references
Strive to constantly improve the quality of all customer interactions
Qualification
Required
Typically 2 or more years of detailed technical industry related experience
Experience working with customers, sales personnel and/or customer services
Experience in the related industry disciplines and technologies and related application experience (i.e. Z/os as well as operating system administration)
Experience resolving more complex technical issues and integration of multiple products to create solutions
Preferred
Bachelor's degree or global equivalent in Computer Science or a related degree
Benefits
Medical, dental and vision plans
401(K) participation including company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company paid holidays
Paid sick leave
Vacation time
Company
Broadcom
Broadcom is a designer, developer, and global supplier of a broad range of analog and digital semiconductor connectivity solutions.
10001+ employees
H1B Sponsorship
Broadcom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (92)
2024 (77)
2023 (79)
2022 (112)
2021 (110)
2020 (89)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-10-31Post Ipo Equity
2015-05-28Acquired
1998-04-17IPO
Leadership Team
Greg Singh
CTO for APJ, Enterprise Security Group
Kirsten Spears
CFO and CAO, Broadcom
Recent News
The Motley Fool
2026-01-13
2026-01-11
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