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Vinfen · 8 hours ago

Program Director (Mental Health Services)

Boston, MA

Full-time

Onsite

Lead/Staff, Director/Executive

$61K/yr - $61K/yr

1+ years exp

Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions. The Program Director promotes the full integration and functioning of Persons Served needed to live successfully in the community, overseeing the operation of residential sites and managing staff to ensure quality support interventions are implemented.

AssociationHealth Care

Responsibilities

Promote the engagement, housing permanency, community tenure, achievement of greater self-sufficiency and successful completion of tenure at the residence for all PS at the site

Manage a GLE or SIE residential site’s systems and procedures, including planning and implementing regulations and requirements, quality improvement initiatives, and intakes and discharges from residence

Collaborate with Team’s Housing Coordinator to facilitate successful and timely transitions to and from the group residential site

Create a helping environment in the residence in which family, friends, and others important in the lives of PS are welcome, respected and valued

Promote teamwork between Team and GLE/SIE staff to provide all Treatment Plan interventions in and out of residence as needed

At the direction of the LPHA Clinician, ensure that the non-clinical support interventions of each resident’s Treatment Plan are completed as outlined

Implement Safety Plans and Crisis Prevention and Response Plans as developed by Team for residents

Assist the LPHA Clinician in managing the quality and timeliness of residential staffs’ Treatment Plan documentation and Medicaid Rehab Option standards adherence

Monitor the staffs’ use of evidence-based practice techniques, request additional training from Team staff as needed

Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions

Manage the site’s DMH licensing adherence

Maintain the residence’s adherence to Medication Administration Program policies and procedures

Manage residential sites’ collection and use of resources including food stamps, program fees, representative payee accounts and Client Funds. Monitor expenses and residence’s budget. Submit information for billing procedures

Manage adverse events, including Incident Reporting; ensure corrective actions are implemented

Oversee Human Rights policies and procedures for residence

Ensure the maintenance, repair and safety of the residence

Maintain “good neighbor” relationships with residence’s neighbors

Maintain strong working alliances with other service providers of the PS in the residence, including Care Coordination entities

Hire, orient, provide day-to-day supervision of, and evaluate residence’s staff. Offer consistent and direct performance feedback. Conduct corrective action procedures for residential staff if needed

Manage relief and overtime resources to maintain operational excellence

Implement retention, recognition and awards initiatives for residence staff; provide career development guidance and broadcast promotion opportunities

Ensure required residential Performance Measures are maintained

Support staff training in, and use of trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in their work

Provide thorough and thoughtful documentation of PS needs and services

Promote healthcare, employment and education services access for PS

Participate as member of regional GLE/SIE Program Director Community of Practice Workgroup for continuous professional role competency development, mentoring and learning

Provides on-call coverage as assigned

Perform other related duties, as assigned

Qualification

Program managementHuman services experiencePsychiatric rehabilitationCrisis preventionEvidence-based practicesMotivational InterviewingCulturally competent servicesBilingual/biculturalDocumentation standardsTeam collaborationCommunication skills

Required

Bachelor's degree in human services or related field required. In some cases, experience may be substituted for academic training

A minimum of one year experience in progressively responsible human services functions required

Experience working with people with psychiatric disability and/or co-occurring disorders required

Must have access to an operational and insured vehicle and be willing to use it to transport PS

Driving is a requirement for this position using either a Vinfen van or a personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks

A valid driver's license must be presented at the time of employment

Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check

Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position

Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift

Ability to operate a computer and other office equipment such as a calculator, copier, and printer

Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways

Ability to assist PS with tasks of daily living

Ability to remain in a stationary position 50% of the time as needed

Ability to bend, reach, file, sit, stand, and move around the facility

Ability to speak, hear, and communicate with PS, staff, and external representatives

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

CPR required within first two weeks of hire

First Aid required within two weeks of hire

MAP required within 90 days of hire