Apply on Employer Site

Tailscale · 1 week ago

Community Manager

United States

Full-time

Remote

Mid Level

$95K/yr - $119K/yr

3+ years exp

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices. They are seeking an action-oriented Community Manager to support the coordination and day-to-day operations of community programs, working closely with the Sr. Community Manager to ensure a high-quality experience for community members.

Cyber SecurityInformation TechnologyInfrastructureNetwork Security

Responsibilities

Partner with the Sr. Community Manager to support and coordinate the community meetup program

Onboard and support local organizers, helping them navigate program guidelines and expectations

Coordinate logistics such as venues, food, vendors, speakers, and local partnerships

Surface relevant content themes, resources, and best practices to help organizers deliver high-quality events

Build and manage event infrastructure, including Luma pages, invite lists, feedback forms, and post-event follow-ups

Attend, support, or help run meetups and community events, with travel expected as part of the role

Partner cross-functionally with GTM, Sales, Marketing, and Product teams to support community programs that align with broader go-to-market initiatives

Support the implementation of community-led projects and contribution opportunities

Coordinate with contributors to support timelines, communication, and logistics

Manage swag fulfillment and contributor recognition

Support the application of an existing community sponsorship framework across universities and grassroots groups

Vet inbound sponsorship opportunities and coordinate with internal partners when escalation or review is needed

Partner with content and marketing teams to help amplify sponsorships through blogs, case studies, or community highlights

Partner with the Sr. Community Manager to support the formalization and delivery of the startup program

Help integrate startup-focused initiatives into existing community activations

Assist with launching and supporting new opportunities such as a Discord channel, webinar series, or founder-focused events

Provide operational support for the Insiders advocacy program as an additional point of contact

Track participation, contributions, and engagement

Support logistics such as CFP submissions, travel coordination, and event preparation when Insiders are speaking on behalf of Tailscale

Engage directly with community members on platforms such as Discord and Reddit

Monitor conversations and surface recurring themes, feedback, and insights back to internal teams

Help maintain consistent feedback loops between the community and the broader organization

Qualification

Community managementEvent coordinationProject managementDiscordRedditSlackCommunication skillsSelf-starterAttention to detail

Required

3 to 5+ years of experience in community management, programs, events, or adjacent roles

Proven ability to implement and coordinate multi-part programs with multiple stakeholders

Comfortable partnering closely with a senior program owner while owning coordination and follow-through

Strong written and verbal communication skills, with the ability to clearly and empathetically communicate with community members, organizers, and internal stakeholders

Willingness and ability to travel to support community events and initiatives

Comfortable learning and communicating a technical product, with the ability to explain what it does and why it matters (deep technical expertise not required)

Experience working with community platforms such as Discord, Reddit, Slack, or similar

Strong project management and organizational skills, with attention to detail

Self-starter who can manage priorities independently and keep programs moving

Preferred

Experience supporting developer, startup, student, or open source communities

Experience coordinating in-person events or ambassador-style programs

Benefits

Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!

Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.

Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!

A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.

Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.