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NEOGOV · 1 day ago

Administrative Technician - Property Crimes

131 Dick Street Fayetteville, NC

Full-time

Onsite

Entry Level

$36K/yr - $36K/yr

1+ years exp

NEOGOV is a company that provides administrative support within the Sheriff's Office of Cumberland County. The Administrative Technician will perform clerical, secretarial, and general office assistance work in the Property Crimes Unit, handling inquiries, maintaining records, and ensuring confidentiality.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Answers incoming telephone calls and provides information in response to inquiries or routes them to proper person or department; searches files and/or computer databases to answer inquiries as necessary; may use two-way radio to communicate with various parties

Types and/or composes correspondence, reports, tabulations, statements, schedules, logs, card records, and/or other materials; enters data into computer databases; reviews and edits prepared material and/or data, verifying accuracy against other sources, and correcting as necessary; maintains confidentiality of various material and information

Creates forms for weekly stats, telephone rosters and schedules

Operates Computers; photo copiers; telephone equipment; Scanners; Walkie Talkie; Shredders; Calculators and Printers

Prepares photocopies of material

Sorts and distributes incoming mail; processes outgoing mail and/or courier packages; may travel to post office to retrieve or post mail; receives and transmits material via facsimile machine or e-mail

Qualification

Clerical skillsComputer proficiencyData entryBusiness correspondenceConfidentialityCommunication skillsAttention to detail

Required

High school diploma or GED supplemented by vocational/technical training in secretarial sciences

One (1) year experience and/or training involving clerical or secretarial work involving use of computer-driven word processing, spreadsheet and database programs

Considerable knowledge of programs, policies and procedures of assigned office or department

Considerable knowledge of punctuation, grammar, spelling, and arithmetic

Considerable knowledge of routine office practices, procedures, equipment and standard clerical techniques

Ability to use popular computer-driven word processing, spreadsheet, and database programs

Ability to screen communications and route to proper source

Ability to maintain moderately complex clerical records and compile reports from these records

Ability to type or operate a computer with accuracy at the speed required by the particular position

Ability to compose proper business correspondence

Ability to transcribe audio and video

Ability to review and verify accuracy of narrative and numerical material

Ability to understand and follow oral and written instructions

Ability to exercise tact and courtesy in frequent contact with Sheriff's Office officials and the general public