DAC Beachcroft Dublin ยท 23 hours ago
Billing Supervisor
Newport
Full-time
Hybrid
Mid, Senior Level
3+ years expDAC Beachcroft is a leading international legal business seeking a highly motivated and experienced Billing Supervisor. The role focuses on overseeing client billing processes, particularly Ebilling systems, ensuring compliance, accuracy, and efficiency while leading a billing team.
Law Practice
Responsibilities
Supervise and lead a billing team across a range of billing requirements, including Ebilling, providing guidance, training, monthly performance reviews, and probationary reviews, ensuring SMART objectives and succession planning are in place
Oversee onboarding of clients to Ebilling portals, ensuring correct setup and compliance with client-specific requirements
Ensure accurate and effective bill processing, delivery, and query resolution within agreed SLAs, maintaining data integrity for key items such as rates, references, and Ebilling specifications
Deliver exceptional client service, fostering a client-centric approach within the team
Work independently to problem-solve and implement strategies to maximize billing accuracy and efficiency, ensuring billing targets are achieved and providing regular feedback to management
Collaborate and escalate promptly to senior stakeholders to resolve complex billing issues
Manage own ledger by way of example, handling clients with highly technical and complex billing and delivery arrangements
Support the Billing Manager in driving projects and initiatives, particularly those related to Ebilling and system enhancements
Qualification
Required
Proven expertise in multiple Ebilling portals and onboarding of clients
Minimum of 3 years of supervisory experience in a high-volume, fast-paced environment
Excellent attention to detail and accuracy, with a commitment to 'right first time' billing
Proven track record of meeting or exceeding billing targets and performance metrics
Ability to work independently, prioritize workload, and meet deadlines under conflicting demands
Exceptional client service skills, with the ability to communicate effectively and build strong stakeholder relationships
Strong numeracy skills and proficiency in Microsoft Office (Excel, Word), including pivot tables and VLOOKUP
Preferred
Experience with Elite 3E, Paperless Proforma, and EBH
Experienced in all areas of legal billing
Benefits
Private medical insurance
Income protection insurance
Discounted gym membership
Company
DAC Beachcroft Dublin
Since the inception of our Dublin office in 2009, we have established ourselves as one of Ireland's most recognised firms within our chosen areas of expertise.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase